Reliance Holmes Heating And Cooling Ottawa

Heating & Air Conditioning
Ottawa ON K2C 3P1
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George in Kanata
George in Kanata
1 review KANATA, ON
0/10

Fireplace repair

Get their cost estimates before they come anywhere near you (and preferably in writing).
They charged me $303 (+HST) for 50 minutes of work! Included: $95 for diagnostic service and a flat fee of $208 (!!!!) for a 15-minute installation of the thermostat. To be fair, the cheap thermostat (approx. $20) was included in the flat fee.
No option to the flat fee was offered, nor was it explained to me before the work was done.
This is a gross overcharge! Doctors should have it so good.

Approximate cost of services:
$350.00
What could this company do to improve their services?
Charge a reasonable fee
Any advice to offer fellow homeowners facing a similar project?
Stay away from them
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Company Response

I am so sorry to hear about your experience and sorry for any frustration that was caused. -Cait