Steady Custom Shutters Inc.

Returning customer - great quality shutters at an affordable price. Satisfied with customer service as they have a really good warranty. Installers were friendly, quick, and tidy. Will be going with them again in the near future.

Bill was great and quick to respond on our initial request / job for 5 windows along with patio door. The installers were clean, fast and respected our home.
We loved how the shutters looked so much that we called back to get the rest of the house done and again Bill and Tanny were quick with their responses.
Thank you guys!

We used Steady Custom Window Shutters to install shutters in 2 bedrooms. The shutters are produced in their own factory. The service and quality is excellent, and the price is outstanding compared to other quotes I received. I would highly recommend Steady and would definitely use them in the future.

Initial phone contact with Cathy who was knowledgeable and professional. Sales staff and installers were great to work with and respected my home. Installation was negotiated to suit my schedule. Unfortunately, one set of shutters have slight gaps so the blackout effect at that window is not completely achieved. The other shutters close fine. Overall a good experience I would recommend this company.

I would like to start of by mentioning that I shopped around for several weeks mostly utilizing HomeStars to reach out to several custom shutters companies before ultimately deciding to go with Steady Custom Shutters.

I spoke to Mr. Lee on several occasions and informed him that were having all of the windows in our home replaced prior to getting brand new custom shutters installed. My wife and I decided to visit the show room where we were treated like family. Mr. Lee took the time to show us all of the different materials, sizes and styles of custom shutters that he could offer us. He even brought me into the back of his show room where the shutters are manufactured and showed us the process from start to finish. He also went the extra mile and instructed me to advise the window salesmen and installers about the window jamb size requirements to have my preferred louver size and style of custom shutters to be safely installed in the frame of each of our new windows.

We scheduled a day to have the final window measurements done after the new windows were installed. Tony showed up on time as scheduled and was very pleasant and knowledgeable. He helped us chose how to divide of shutters for each window and even made several recommendations that we hadn't even thought of. Overall our experience with Tony was excellent. We provided him with our deposit and he scheduled an install date 1.5 weeks later that accommodated our schedules.

Fast forward to the installation date. The installers showed up as scheduled and began working immediately. They were very respectful of my house as they removed their shoes and asked if it was alright for them to go upstairs before proceeding to walk throughout my house. They completed installing all 13 window shutters in approximately 1.5 hours and the whole experience was extremely pleasant. They were very friendly, quiet and clean overall.

The sales, manufacturing and installation processes were all excellent. My wife and I are extremely happy with the end product. The price couldn't be beat by any of the competitors that I contacted. The 25 year warranty was also an excellent selling point as it gives you piece of mind. I would highly recommend Steady Custom Shutters to anyone who's looking to install custom shutters throughout their home.

I found star’s up custom shutters online and I highly recommend them for their excellent follow up, customer service and their shutters. Mr Lee is very professional and patient person especially after I changed my mind about how I want the shutters more than one time. The installation team came on time and was very quick, they installed 10 windows and a patio door in less than 2 hours and all was great and as expected. I hope that they will keep the good work especially that the shutters comes with 25 years warranty.

Evelyne

I've had my California shutters for around a year and they've held up nicely. The install was very quick, professional and I'd gladly hire or recommend Star Custom Shutters to a friend.

I own a detached home with 13 windows (some of them super-sized) and a patio door that needs shutters. Saw them being recommended on RedFlagDeals and called them. They came the next week for measurement and quote, was the cheapest among the 5+ shops I've got quote from (70% cheaper than some of the quotes). Their shutters come with 20 years warranty. After I paid them an initial deposit I waited for about 2-3 weeks before all the shutters were ready. Installation was done within a few hours during a weekday afternoon. My husband was home for the entire process and said they were 'pretty good'. The only thing was that they didn't take much care as to where they put their tools - one of the electric drills they had with them was placed on my bed when my husband went into the bedroom!
It has been 2 years since they installed everything and nothing has happened (*fingers crossed). Overall with the price I paid and the quality of product (not so much service as of yet) I got it is pretty satisfying.

A family friend referred them to us. We are very happy of the quality of the shutters and the service right from the start. We Will definitely recommend to friend/family!

We wanted to get California shutters installed for our bay windows and we shopped around for contractors. I remember the first contractor quoted us over $1000 and asked us to do more windows for volume discount. This company quoted us way lower and was very honest about installing new windows. They suggested we don't install shutters in one room because the lighting wouldn't be good (they were obviously losing a sale by saying that).

On the day of installation they also gave us free paint to paint the frame as our frame was peeling paint.

Overall, I was very impressed.