Francis Home Environment Heating And Air Conditioning

Formerly Francis Home Environment Service Experts
Heating & Air Conditioning
Ottawa ON K2G 1E8
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Heating & Air Conditioning
Francis Home Environment Heating And Air Conditioning
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94%

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Reviews for Francis Home Environment Heating And Air Conditioning

Average customer rating:
9.5 10 (454 reviews)

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Starmath from Ottawa
Starmath from Ottawa
1 review Ottawa, ON
10/10

Furnace repair

Service was same day and the technician, Shawn MacKenzie, was able to identify the problem and make the necessary repairs rapidly. He took the time to explain how to use the new unit and it has been working great ever since.

Approximate cost of services:
$350.00
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Company Response

Thank you for taking the time to write this review. We are happy to hear of your satisfaction with Service Experts and appreciate your business!

Kim  from Ottawa
Kim from Ottawa
2 reviews Ottawa, ON
10/10

Furnace Cleaning

Chad did an awesome job and was very professional!! He has done two service calls for us and we wlll now request him on a regular basis. Thanks for the great service.

Approximate cost of services:
$0.00
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Company Response

Thank you for taking the time to share your review. We appreciate your business!

Louise Hayley from Ottawa
Louise Hayley from Ottawa
1 review Ottawa, ON
10/10

furnace

We purchased a furnace from Francis Home Environment Services Experts.They were professional and efficient. We are very pleased with their services and would not hesitate to refer them to our friends and family.

Approximate cost of services:
$6,000.00
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Company Response

Thank you for taking the time to share your review. We appreciate your business!

Sharon from Ottawa
Sharon from Ottawa
1 review Ottawa, ON
9/10

Furnace

Service was within a few hours after my call. The technician explained everything as he went along so I could understand. Shawn was quick and clean. While printing receipts Shawn was reviewing maintenance schedules and talking to me about future service. I felt very taken care of.

Approximate cost of services:
$200.00
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Company Response

Thank you for taking the time to write this outstanding review. It's great to know how happy your are with the work we provided. Please let us know if there is anything else we can do. We sincerely appreciate your post.

John Endicott from Ottawa
John Endicott from Ottawa
1 review Ottawa, ON
10/10

Humidifier repair

I had Paul Boyer do this and I am fully satisfied. An excellent technician who is very thorough and listens carefully to the concerns of the customer when solving the problem. Paul is the technician that I want servicing the equipment in our home.

Approximate cost of services:
$130.00
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Company Response

We are happy to hear of your satisfaction with Francis Home Environment Service Experts and appreciate your business! John, thank you for taking the time to write this review.

barry jones from Ottawa
barry jones from Ottawa
1 review Ottawa, ON
10/10

venting repair

venting was leaking,furnace was red tagged!! We had guests arriving next day.Terry Metcalfe, the dispatcher, said he would try to fit us in. He came himself to change the pipe that same morning.He stepped up and saved the visit for everyone. He was professional and efficient , service at its best. Thanks

Approximate cost of services:
$531.00
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Company Response

Thank you for taking the time to write this review. We are happy to hear of your satisfaction with Francis Home Environment Service Experts and appreciate your business!

Jerry Schock from Ottawa
Jerry Schock from Ottawa
1 review Ottawa, ON
10/10

Home Heating

Shawn was a very professional technician. He was on time and answered my many questions concisely without technical 'baffle-gab'. He discovered a faulty control during his annual inspection of our furnace and sourced a part quickly which required him to cross the city to get it. He has earned my trust and If I could I would like to have him for the next inspection.

Approximate cost of services:
$165.00
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Company Response

Jerry, thank you for taking the time to write this review. We are happy to hear of your satisfaction with Francis Home Environment Service Experts and appreciate your business!

Nicole in Vanier
Nicole in Vanier
2 reviews Ottawa, ON
10/10

Furnace maintenance

This was one of the best decision I took. Peace of mind all the way. Very professional, knowledgeable and helpful technicians. Always on time. Always call back to make sure everything is OK. Their response time is awesome. They absolutely deserve their 10 stars.

Approximate cost of services:
$40.00
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Company Response

Nicole, thank you for taking the time to write this review. We are happy to hear of your satisfaction with Francis Home Environment Service Experts and appreciate your business!

Bruce Switzer from Ottawa
Bruce Switzer from Ottawa
1 review Ottawa, ON
10/10

Furnace repair

Shawn was professional and took the initiative to explain what needed to be done and the associated costs. I also ordered a maintenance plan based on Shawn's recommendation. Again he explained the importance of the plan to me. Thanks!

Approximate cost of services:
$267.00
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Company Response

Bruce, thank you for taking the time to write this review. We are happy to hear of your satisfaction with Francis Home Environment Service Experts and appreciate your business!

Robert Dubeau from Ottawa
Robert Dubeau from Ottawa
1 review Ottawa, ON
10/10

Furnace repair

Shawn was very friendly and courteous,told me up front the cost of the repair ,fixed it in no time.He also recommended I replace my 19 year old water heater to which I agreed and had that completed also.

Approximate cost of services:
$775.00
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Company Response

Thank you for taking the time to share your review. We appreciate your business!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Francis Home Environment Heating And Air Conditioning

Welcome to Francis Home Environment, your trusted source for HVAC services in Ottawa. With over 85 years of experience, we are dedicated to providing homeowners throughout Canada's capital with cost-effective and reliable heating, cooling, indoor air quality, plumbing, and electrical services.

At Francis Home Environment, we understand the importance of a functional and efficient heating and cooling system for your comfort and well-being. Whether it's a new furnace installation, routine air conditioning maintenance, or emergency repairs, our team of certified technicians is here to ensure your home remains comfortable throughout the year.

We pride ourselves on our commitment to customer satisfaction, which is why we provide 24-hour emergency services, including weekends, after-hours, and holidays. Our technicians are not only highly trained and certified but are also equipped with the latest technology to handle any situation with precision and care.

Our commitment to excellence doesn't end with our technical services. We also offer financing options to help ease the cost of new installations!

Experience the Francis Home Environment difference today. Contact us to book a service or to learn more about how we can help you maintain the perfect temperature in your home!

CATEGORIES
Heating & Air Conditioning, Electricians, Lighting, and Plumbing
PRODUCTS
- Furnaces - Air conditioners - Heat pumps - Thermostats - Air purifiers - Humidifiers - Dehumidifiers - Ventilation systems - Water heaters/Tanks - Boilers - Generators - EV chargers - UV Air purifiers
SERVICES
- Heating system installation, repair, and maintenance - Air conditioning system installation, repair, and maintenance - Indoor air quality assessment and improvement services - Plumbing installation, repair, and maintenance - Electrical system installation, repair, and maintenance - Drain and sewer cleaning and repair - Water heater installation, repair, and maintenance - Duct cleaning and inspection - Ventilation system installation and repair
BRANDS
Lennox, Goodman, York, Daikin, Rheem, Trane, Carrier, Amana, Mitsubishi, Generac, Moovair
WEBSITE
https://francishome.ca/
YEAR ESTABLISHED
1933
RETURN POLICY
Up to 2 years after installation
PAYMENT METHOD
Cash, cheque, draft, major credit cards, debit cards (on-site service calls), online banking, and financing available
LICENSES
TSSA & ECRA/ESA Licenses
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
100% guarantee on one year Parts & Labour on any repair
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