Francis Home Environment Heating And Air Conditioning

Formerly Francis Home Environment Service Experts
Heating & Air Conditioning
Ottawa ON K2G 1E8
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Heating & Air Conditioning
Francis Home Environment Heating And Air Conditioning
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95%

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Reviews by rating (past 12 months)
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Reviews for Francis Home Environment Heating And Air Conditioning

Average customer rating:
9.5 10 (459 reviews)

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Margo Guerette from Ottawa
Margo Guerette from Ottawa
1 review Ottawa, ON
9/10

Service

Shawn MacKenzie was prompt, polite and efficient. He provided information and feedback on the service he performed. I have been using Service Experts for the past 12 years. Always a good experience. Thanks!

Approximate cost of services:
$100.00
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Company Response

Margo, thank you for taking the time to write this review. We are happy to hear of your satisfaction with Service Experts and appreciate your business!

Jodi from Ottawa
Jodi from Ottawa
1 review Ottawa, ON
10/10

Service

Great service and knowledge. Shwn MacKenzie was polite, clean, professional and efficient. He went above and beyond to ensure my furnace was not only functional but safe for my home.

Approximate cost of services:
$240.00
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Company Response

Jodi, thank you for taking the time to share your review. We appreciate your business!

Chis Gorski from Ottawa
Chis Gorski from Ottawa
1 review Ottawa, ON
10/10

Furnance Tuneup

Shawn MacKenzie was very helpful and professional. He took the time to answer all of my questions, and as a new home owner I really appreciated it. Thank you Shawn!

Approximate cost of services:
$150.00
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Company Response

Thank you for taking the time to share your review. We appreciate your business!

Joan from Ottawa
Joan from Ottawa
1 review Ottawa, ON
10/10

New Furnace

We had our annual furnace maintenance check and our furnace was red flagged. The sales person came that day and our new modulating furnace was installed two days later. We were provided with heaters during the waiting time which although they seemed small, were extremely efficient. The installers were clean, polite and worked hard to solve our furnace issues to our satisfaction. The sales rep was also very thorough and offered us many perks along the way. Kaylie even dropped by on her day off to see how the installation was going and how we were coping. Francis offers competitive pricing. We are extremely satisfied with Francis Home Services and would highly recommend this company to anyone who asks. Joan

Approximate cost of services:
$6,900.00
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Company Response

Thank you for taking the time to write this outstanding review. It's great to know how happy your are with the work we provided. Please let us know if there is anything else we can do. Joan, we sincerely appreciate your post.

Michelle Armstrong from Ottawa
Michelle Armstrong from Ottawa
1 review Ottawa, ON
10/10

Gas Fireplace Maintenance

Our gas fireplace was very sooty and it seemed the logs were actually burning at times. Scott came the first time and told us we needed a new log set and that he required a very special vacuum cleaner in order not to distribute the fine black dust all over the house. On his second visit, he installed a new log set, adjusted the gas valves, cleaned inside, and polished the window. Now the fireplace works properly and looks like new!

Approximate cost of services:
$400.00
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Company Response

Michelle, thank you for taking the time to write this outstanding review. It's great to know how happy your are with the work we provided. Please let us know if there is anything else we can do. We sincerely appreciate your post.

Starmath from Ottawa
Starmath from Ottawa
1 review Ottawa, ON
10/10

Furnace repair

Service was same day and the technician, Shawn MacKenzie, was able to identify the problem and make the necessary repairs rapidly. He took the time to explain how to use the new unit and it has been working great ever since.

Approximate cost of services:
$350.00
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Company Response

Thank you for taking the time to write this review. We are happy to hear of your satisfaction with Service Experts and appreciate your business!

Kim  from Ottawa
Kim from Ottawa
2 reviews Ottawa, ON
10/10

Furnace Cleaning

Chad did an awesome job and was very professional!! He has done two service calls for us and we wlll now request him on a regular basis. Thanks for the great service.

Approximate cost of services:
$0.00
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Company Response

Thank you for taking the time to share your review. We appreciate your business!

Louise Hayley from Ottawa
Louise Hayley from Ottawa
1 review Ottawa, ON
10/10

furnace

We purchased a furnace from Francis Home Environment Services Experts.They were professional and efficient. We are very pleased with their services and would not hesitate to refer them to our friends and family.

Approximate cost of services:
$6,000.00
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Company Response

Thank you for taking the time to share your review. We appreciate your business!

Sharon from Ottawa
Sharon from Ottawa
1 review Ottawa, ON
9/10

Furnace

Service was within a few hours after my call. The technician explained everything as he went along so I could understand. Shawn was quick and clean. While printing receipts Shawn was reviewing maintenance schedules and talking to me about future service. I felt very taken care of.

Approximate cost of services:
$200.00
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Company Response

Thank you for taking the time to write this outstanding review. It's great to know how happy your are with the work we provided. Please let us know if there is anything else we can do. We sincerely appreciate your post.

John Endicott from Ottawa
John Endicott from Ottawa
1 review Ottawa, ON
10/10

Humidifier repair

I had Paul Boyer do this and I am fully satisfied. An excellent technician who is very thorough and listens carefully to the concerns of the customer when solving the problem. Paul is the technician that I want servicing the equipment in our home.

Approximate cost of services:
$130.00
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Company Response

We are happy to hear of your satisfaction with Francis Home Environment Service Experts and appreciate your business! John, thank you for taking the time to write this review.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Francis Home Environment Heating And Air Conditioning

Welcome to Francis Home Environment, your trusted source for HVAC services in Ottawa. With over 85 years of experience, we are dedicated to providing homeowners throughout Canada's capital with cost-effective and reliable heating, cooling, indoor air quality, plumbing, and electrical services.

At Francis Home Environment, we understand the importance of a functional and efficient heating and cooling system for your comfort and well-being. Whether it's a new furnace installation, routine air conditioning maintenance, or emergency repairs, our team of certified technicians is here to ensure your home remains comfortable throughout the year.

We pride ourselves on our commitment to customer satisfaction, which is why we provide 24-hour emergency services, including weekends, after-hours, and holidays. Our technicians are not only highly trained and certified but are also equipped with the latest technology to handle any situation with precision and care.

Our commitment to excellence doesn't end with our technical services. We also offer financing options to help ease the cost of new installations!

Experience the Francis Home Environment difference today. Contact us to book a service or to learn more about how we can help you maintain the perfect temperature in your home!

CATEGORIES
Heating & Air Conditioning, Electricians, Lighting, and Plumbing
PRODUCTS
- Furnaces - Air conditioners - Heat pumps - Thermostats - Air purifiers - Humidifiers - Dehumidifiers - Ventilation systems - Water heaters/Tanks - Boilers - Generators - EV chargers - UV Air purifiers
SERVICES
- Heating system installation, repair, and maintenance - Air conditioning system installation, repair, and maintenance - Indoor air quality assessment and improvement services - Plumbing installation, repair, and maintenance - Electrical system installation, repair, and maintenance - Drain and sewer cleaning and repair - Water heater installation, repair, and maintenance - Duct cleaning and inspection - Ventilation system installation and repair
BRANDS
Lennox, Goodman, York, Daikin, Rheem, Trane, Carrier, Amana, Mitsubishi, Generac, Moovair
WEBSITE
https://francishome.ca/
YEAR ESTABLISHED
1933
RETURN POLICY
Up to 2 years after installation
PAYMENT METHOD
Cash, cheque, draft, major credit cards, debit cards (on-site service calls), online banking, and financing available
LICENSES
TSSA & ECRA/ESA Licenses
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
100% guarantee on one year Parts & Labour on any repair
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