Alldritt Homes Limited

Purchased a brand new condo from this company, first date moved in closet ceiling was licking and half of my clothing was soaked. So I contacted site sup and problem was fixed, but nobody mentioned or even intended to apologize about what happened. And three weeks after that it happened again at the same ceiling, so all my cloth got soaked twice which most of them are dry clean only; and took me all day to re-organizing closet, but there was no follow up from the company. So I called to ask what they going to do with all the extra work I did and damaged cloth, they said: CLOTH WILL DRY THEMSELVES!! I am not complaining about what happened, the only reason I am writing this is because the way they treat customers, these people got no respect on customers once the building is done. Stay away from this if you can.

Really pleased with the service that I received from Alldritt. The sales staff out in Granville are awesome, and they always promptly answered any of my questions and concerns. We are very happy with our new home.

We moved into our home end of Jan, 2013, and froze our butts off for the first 30 days. Despite calling Alldritt within 3 days of moving in, no-one inspected the attic to discover why the basement was incredibly hot, the 2nd floor freezing cold. My husband called the company that installed the furnace about installing a better humidifier in the house, I complained to them about the crappy heat. They listened & inspected the house. Turns out we had ZERO insulation in the attic, NONE. Insulation was installed shortly thereafter, but still no inspection from Alldritt to confirm proper installation. We just now had the 3-month inspection - and the insulation is still not what we paid for! When I called to speak with the General Manager for Edmonton, Pat told me we couldn't have suffered that much, that homes used to be build with zero insulation and people survived, that there was no pleasing me as a customer, and told me to call back when I could be more professional in discussing the problem with them, before he hung up on me. Pat also told me that I should speak with the insulation company about this problem, perhaps they would offer some remedy for our troubles. Alldritt offered little compensation for their repeatedly dropping the ball. Pat instructed me to speak with a lawyer if I wanted to pursue the matter further. So, we still don't have our insulation (it's coming, apparently), but have been told to rack up our costs.

Compassion & customer service are NOT priorities with this company, especially when they've dropped the ball on something so significant - apparently customers should just put up and shut up.

Any why we should have to speak with their contractors is beyond me. Talk about passing the buck.

Thanks for nothing, Alldritt. I'll be sure to pass on the word about your service.

Alldritt Homes has outstanding staff including their sales manager, site supervisor and warranty manager. They went beyond our expectations providing a full basement development within a short timeline. Alldritt homes has definitely met a superior quality of workmanship in home construction.

Very professional & friendly. They always followed up our queries & concerns. Service staff made sure everything got done. Had a small issue that they took care of quickly. We are very pleased and proud to show off our home to our family + friends. Thank you for building our beautiful home.

Just moved into our new home a couple of months ago, and there seems to be many deficiencies arising. We have sent in multiple requests on various deficiencies, and seem to get little or no response. Customer service is not great at all. Deficiencies started with a leak under the kitchen sink, and now to electrical issues, crack on wall, replacement of new fridge, possible leaks around the house, rusting of lock plate on door already, just to name a few. Not too impressed with Alldritt Homes at the moment. Not sure when our deficiencies will be resolved or when we'll get responses.

Cheryl was the nicest, kindest sales person. Freya is another super employee. Overall I would rate my experience very good. I think the quality of my home is very good.

The staff and service has been fantastic in the service I have received from them. This was a very wise purchase for me with all the details and high efficiency products - it is outstanding. I have had many compliments on the quality that people have seen by the high end products that were used to build my house. I am very proud to be a home owner in this development.

In the summer of 2009, I built with them and wouldn't hesitate to recommend them to anyone. I am very happy with my purchase and very proud of my new house.

We had a great experience with the Alldritt Construction staff and other managers especially Glen, Clark, and interior selection staff. We
love to work with Alldritt people, they are more informative, reasonable and easy to work with. Thank you.