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This entry did not meet HomeStars review criteria.
Please note: It was not Complete Restoration Services Electrician. The ESA (Electrical Safety Authority) noted multiple faulty wiring throughout the home that had to be corrected. Improper wiring connections is actually what caused the fire in the first place.
Additionally, our cleaners performed a very thorough cleaning of the residence in the areas directly related to the fire, while the homeowners were living at an alternate location (we have photos of the cleaning). After the homeowners had moved back, they requested we come back as they had some issues with the cleaning. When we returned, we noted there were fresh cigarette ashes throughout the home and the freshly cleaned areas.
Floor replacement due to flooding
The repairs took over a year to complete due to the homeowner being out of the country on multiple occasions throughout the timeline of the claim. Additionally, the repair issues that the homeowner has is not related to the work of Complete Restoration Services. The concrete subfloor at the loss location is unlevel and the product the homeowner chose to cover the floor enhanced its unevenness once installed. We've had multiple engineers confirm this as well as the Insurance Company. This issue has also been brought up with the BBB, which has been ruled in our favour.
Emergency removal and rebuild of basement after drain backup
emergency clean up; basement renovation
This loss occurred during the catastrophe flooding of July 7th, 2013. Emergency services are always our first priority to mitigate the loss as quickly as possible to prevent further damage. Unfortunately, thousands of homes were affected in this flooding and all of our estimators were in the field performing inspections for the entire month of July. The estimate was provided as quickly as possible within the insurance companies catastrophe guidelines. It was our main priority to get all homes to a safe and livable state as quickly as possible.
Fire restoration, additional renovations
garage demo and reconstruction