Had a fire in a wall, they were called in, by my insurance company. Electrician told us wrong things that had to be changed, he played with lights that should never of been touched. Has costed me over $1000 to wire stuff that was fine. Cleaners never cleaned proper had to come back, which was not done proper again. Long time to get straight answers. Not happy at all with this company!!!
- Approximate cost of services:
- $9,000.00
- Any advice to offer fellow homeowners facing a similar project?
- Go somewhere other then here, my insurance has been told. If this happens again I don't want them used
- Company Response
Please note: It was not Complete Restoration Services Electrician. The ESA (Electrical Safety Authority) noted multiple faulty wiring throughout the home that had to be corrected. Improper wiring connections is actually what caused the fire in the first place.
Additionally, our cleaners performed a very thorough cleaning of the residence in the areas directly related to the fire, while the homeowners were living at an alternate location (we have photos of the cleaning). After the homeowners had moved back, they requested we come back as they had some issues with the cleaning. When we returned, we noted there were fresh cigarette ashes throughout the home and the freshly cleaned areas.