Bc Furnace & Air Conditioning Ltd

Heating & Air Conditioning
Coquitlam BC V3K 0A7
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Private User
Private User
Private User reviews Coquitlam, BC
3/10

Service call

I call to tell them my smart thermostat isn't working and that it needs to be replaced. They tell me the thermostat is warrantied, but I will need to pay for labour as its been more than a year; fine. They come for 5 minutes and tell me what I already told them: thermostat needs to be replaced. They come back a week later and replace it. Here's the kicker, they bill be TWICE. Once for the "diagnostic callout" to which they were here five minutes to tell me what I already told them, then again to program it. Sorry, but that is shady. I worked in trades for years...when the diagnostic is incredibly obvious, we would drop the charge. It's what an honest company does. Good rate on furnace install, but it ends there.

Approximate cost of services:
$388.00
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