AmSteam Edmonton Carpet Cleaning & Furnace Cleaning

Formerly Amsteam Carpet & Upholstery Cleaning
Carpet & Rug Cleaning & Repairing
Edmonton AB T5V 0A2
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Carpet & Rug Cleaning & Repairing
AmSteam Edmonton Carpet Cleaning & Furnace Cleaning
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87%

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Reviews by rating (past 12 months)

Reviews for AmSteam Edmonton Carpet Cleaning & Furnace Cleaning

Average customer rating:
9.7 10 (107 reviews)

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simone from Sherwood Park
simone from Sherwood Park
1 review Sherwood Park, AB
10/10

Carpet cleaning

I needed the carpets in my whole home steamed cleaned (5 bedrooms, 2 living areas and a 5 by 7 area rug) We had some pet stains and 3 kids who think they can eat and drink everywhere! There was no stain he didn't remove and did it all in an hour. Looks fantastic!

Approximate cost of services:
$230.00
1 of 1 people found this review helpful.
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Audry from Edmonton
Audry from Edmonton
1 review Edmonton, AB
10/10

AmSteam Edmonton

AmSteam is amazing! Over the 25 years we have owned a home and experienced many carpet cleaners, even my own, I am amazed how great the carpets look after being cleaned! Dave is a gentleman and he personally smelled good the minute he walked in the door. He made sure the cold winter air was minimal coming into our home. He took the time to explain about carpets edges and how to rid us of our few paints spots. The house still smells so fresh and the stairs haven't been that clean since we bought it new. Thank you thank you AmSteam, we will call again for sure.

Approximate cost of services:
$150.00
2 of 2 people found this review helpful.
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Company Response

That is fantastic! AmSteam is really happy that you have taken the time to write us an amazing review and on top is really happy with our work. Dave is our superstar technician and he loves what he does and it shows. Thank you for taking the time to speak about us.

Melissa - Kuanna Housing from Edmonton
Melissa - Kuanna Housing from Edmonton
1 review Edmonton, AB
10/10

Carpet Cleaning

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I booked AmSteam's carpet cleaning services in my role as secretary of an Edmonton housing co-op. We had a unit left in a midnight move, and the carpets needed some serious attention.

We wanted to get the unit rented for the 1st of December, and only found out the unit had been abandoned on the 25th, so we had a very tight timeline. I spoke with Megan via their website's contact form, and AmSteam was able to accommodate us quickly, offering an appointment for the very next day. We took an appointment a little later in the week since we had to clear out some furniture that had been left behind, but we appreciated that they understood our need for urgency.

Our appointment was set for sometime between 11 a.m. and 3 p.m., and we were told our technician would call the primary contact for the work (me) a half hour before arrival. The technician (I've unfortunately forgotten his name and had to file the invoice with our managing agency) called me at a little after 10 and asked if I would be okay with him showing up a bit early, which I was. I let him into the unit around 10:45.

He had me show him through the unit and point out any trouble spots. He offered scotchguard stainguard, which I passed on since we will likely need to replace the carpets relatively soon anyway. He didn't continue to push the extra service, which I appreciated.

He warned me in advance that one particular stain was very deeply worn in and might not come up very well. We had expected this and had no problem with it, and the end result on that stain was much better than we had planned for.

He got straight to work and the entire cleaning only took about an hour and fifteen minutes. The carpets looked miles better when he was finished, and the cost was the same as what I was quoted -- $160 for cleaning and sanitization in the large living room, two bedrooms, and a hallway with an attached linen closet. It came to $168 with tax, and as an added, unexpected bonus, I earned airmiles on my payment. I'm not sure how many, but I wasn't expecting any at all, so it was a nice surprise.

Overall I felt the customer service from start to finish was very friendly, professional, and efficient. Megan was cheerful and helpful, and our technician was all smiles and and very courteous. I plan to use them again for carpet cleaning, both in my co-op and in my own home. And I may try their furnace cleaning service next in my own home.

Approximate cost of services:
$160.00
1 of 1 people found this review helpful.
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Company Response

Thank you for the great review and feedback to AmSteam. We certainly are happy that this worked out for you. AmSteam strives to maintain a high level of customer service, so we are thrilled everything worked well for you.

G Hoyland from Edmonton
G Hoyland from Edmonton
1 review Edmonton, AB
10/10

Renovation of Bathroom

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We first hired AmSteam to do a renovation on our main floor bathroom. The results were spectacular. We were so happy with the bathroom renovations, that we hired them immediately for the rest of the main floor renovations, including the kitchen. Both the bathroom and the kitchen were complete gut jobs. AmSteam came in on time and on budget. Their work was outstanding and they displaced exceptional pride in their quality of work. All of the workers were polite, accommodating and professional. They clean up after each work day and they arrived at the worksite on time each day. We are very pleased with this company. THere are two other smaller jobs which we will again hire them for sometime next year. You cannot go wrong hiring this company. They are in a class above anyone else that I have dealt with in the past. Well done AmSteam.

G&P Hoyland

Approximate cost of services:
$18,000.00
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Company Response

We are so happy to hear that you are impressed with AmSteam's work. We look forward to working with you in the future with your newest projects.

Laureen Willms from Sherwood Park
Laureen Willms from Sherwood Park
1 review Sherwood Park, AB
10/10

Furnace & Duct Cleaning

We just had our furnace, ducts and dryer vent cleaned today. The serviceman, Ted, phoned prior to arrival and was very pleasant. He did the job quickly, efficiently, and cleaned up after himself (and was "normal"). I was very happy with the service.
The company also had a coupon in the SUTP book which saved us some money. Another popular company had given us a quote (they had cleaned the furnace 2 years ago) and told me that according to their file, we had 15 vents. I told Ted this, however he went through the house counting and informed me there were only 14. So he saved us even more money. With the coupon and with a serviceman who could actually count, we ended up saving close to $60.
We will definitely use them again next year!

Approximate cost of services:
$162.75
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Company Response

Thank you so much for the positive review. AmSteam certainly appreciates it. We are also certainly proud to say that our techs are "normal". We love it. So glad you had an amazing experience. Looking forward to seeing you next year!

Bonnie from Edmonton
Bonnie from Edmonton
1 review Edmonton, AB
10/10

Furnace, duct and dryer vent cleaning

Miscommunication on my part and I was late getting home and they were good enough to accommodate me and send the technician back. He still had to wait 20 minutes until I got there and it was excellent service!

Approximate cost of services:
$150.00
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Company Response

AmSteam certainly strives to ensure technicians run as smoothly as possible and we do understand life happens. We were really happy to come back out to you. Hope to hear from you next time. Thank you for your review.

Jessica from Edmonton
Jessica from Edmonton
1 review Edmonton, AB
10/10

Furnace Cleaning / Carpet Cleaning

Amsteam carpet cleaning is an awesome company. We use them every time, and also refer them to all of our friends. The last two times we have used them, we didn't even need to be home. The technicians came in, and did an amazing job, and locked the door behind them. Very Trustworthy. Also, the office staff is great to deal with. Made everything run smoothly and on time. - Thanks again

Approximate cost of services:
$300.00
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Company Response

So happy that you have had great results with AmSteam and we will continue to look forward to working with you. Glad you have placed your trust in AmSteam. Thank you very much for the kind words.

Rene C from Edmonton
Rene C from Edmonton
1 review Edmonton, AB
10/10

Carpet Cleaning * Restoration Services

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Service has been good. I often refer AmSteam for carpet cleaning and restoration work. They are efficient and take their time while completing their projects. We are happy to choose them as our go to company for our needs.

Approximate cost of services:
$500.00
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Company Response

Thank you Rene for offering your feedback. It is important to AmSteam to hear reviews which allows us to continuously do better. Thank you again for your time.

Helen from Sherwood Park
Helen from Sherwood Park
2 reviews Sherwood Park, AB
10/10

Furnace Cleaning

We have used AMSteam to clean all ducts and furnaces following new home construction. They have done an excellent job, are punctual, clean and very knowledgeable. We will continue to use them.

Approximate cost of services:
$200.00
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Company Response

Thank you Helen. We appreciate your feedback and business.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about AmSteam Edmonton Carpet Cleaning & Furnace Cleaning

AmSteam Carpet & Upholstery Cleaning AmSteam Furnace & Duct Cleaning AmSteam has been carpet cleaning in Edmonton and surrounding areas for over 19 years now. We have prided ourselves with believing that customer service is paramount and we strive everyday to ensure you are satisfied. AmSteam Carpet and Furnace cleaning ...
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