Kitchen Craft Cabinetry

Kitchen & Bathroom - Cabinets & Design
Edmonton AB T6J 6V7
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55%

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Reviews for Kitchen Craft Cabinetry

Average customer rating:
5.7 10 (26 reviews)

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vicky in Toronto
vicky in Toronto
1 review Sherwood Park, AB
10/10

New home build

Deb helped design our renovation on our old house. Then we decided to build a new house and she helped design the new build. She was great to work with

Approximate cost of services:
$150,000.00
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Private User
Private User
Private User reviews Edmonton, AB
8/10

Complete kitchen cabinets on a new house

Kitchen Craft has built and shipped cabinets for both main floor and basement with a high quality and on time.
We are very happy with their products and will continue the business for the next projects.

Approximate cost of services:
$28,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Ken from Edmonton
Ken from Edmonton
2 reviews Edmonton, AB
0/10

Poor craftsmanship, shotty management,

In the beginning we were elated with our purchase. The sales person was great, the order was placed and the delivery date and installation date were set.
Then the wheels fell off this wagon and everything fell apart.
The installation dates were changed.
The proper parts did not arrive on the date "THEY" set.
1 set of cabinets were too small.
The quality assurance guy came to look at the job and "HE. THE QA INSPECTOR" tells us the front doors were not made properly and the needed to be re manufactured.
The order was placed for the new doors.
I get a call saying the new doors i ordered were in and they will be there on their arranged date.
The doors came, before we opened the wrapping i indicated i wanted someone from the company present.
The doors were delivered by yet another "QA INSPECTOR" when opening the packages he shook his head and commented the doors were worse than the first ones we received.
Unfortunately the cabinets are still there.
Buyer beware...
IF YOU ARE REQUIRED TO PAY FOR EVERYTHING UP FRONT GO ELSE WHERE!
They had 100% of the funds so we put up with poor workmanship!

Approximate cost of services:
$18,000.00
2 of 2 people found this review helpful.
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Dapeng Xu from Edmonton
Dapeng Xu from Edmonton
9 reviews Edmonton, AB
9/10

responsible company and good workmanship.

We build our home through Parkwood and they subcontract cabinet to kitchencraft. Indeed they are not cheep but quality is good, and they fix what ever there is something wrong.

Their trade person are honest and reliable.
Like this company

Approximate cost of services:
$5,000.00
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Private User
Private User
Private User reviews Edmonton, AB
2/10

Kitchen

KitchenCraft has a great product but I would not recommend them to anyone as they were terrible to work with. We were made numerous promises about when the work would be done, none which were followed up on. Worst is we weren't offered any sort of compensation for unapologetic, unprofessional, and frankly rude customer service. If you don't want a major headache, find a different company.

Approximate cost of services:
$13,000.00
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Kim K from Edmonton
Kim K from Edmonton
3 reviews Edmonton, AB
3/10

Cabinet Reface

KC built my kitchen 14 years ago and did a great job, so without hesitation we hired them to reface the 6 year old kitchen in our new house. KC requires the material and labour to be paid in full before they install. Due to design problems the project took longer than agreed upon. The installer removed the hood fan and said he threw it out. The hood fan was going to be re-installed. We were supposed to have a walk through to deal with remaining issues. KC is not returning calls or e-mails. Project started in May and we are now in September. I should have insisted on a holdback. I had to buy a new hood fan.

Approximate cost of services:
$7,000.00
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Ken from Edmonton
Ken from Edmonton
2 reviews Edmonton, AB
1/10

Kitchen

The experience is going from good to poor to terrible.
Will make further comments as we progress. The issues are not yet resolved.
The supplier had asked for 50% up front and balance prior to installation.
100% paid for your at their mercy.
Folks do not do this. GO ELSEWHERE.
Now we are at the suppliers mercy and still waiting.

Approximate cost of services:
$20,000.00
2 of 2 people found this review helpful.
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Yvonnw from Edmonton
Yvonnw from Edmonton
1 review Edmonton, AB
9/10

kitchen cabinets

service was great!! Paivi was very helpful and had great ideas to help us pick our color and accessories!!!! Showroom was very complete and showed all the accessories that were available!

Approximate cost of services:
$13,000.00
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Dave Pfeifle from Edmonton
Dave Pfeifle from Edmonton
2 reviews Edmonton, AB
6/10

Kitchen cupboards

After purchasing cupboards and installed them I noticed a defect in the craftsmanship of nearly all my doors. Upon inspection they agreed to the defect and the warranty would replace them. We decided to upgrade the quality of the doors. Wasnt happy to pay more money but thankful we got a decent product in the end.

Approximate cost of services:
$500.00
1 of 1 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Kitchen Craft Cabinetry

Celebrating over 46 years in business, Kitchen Craft Cabinetry is proud to be a long standing member of Edmonton’s construction industry. With an incredibly talented and driven team, Kitchen Craft welcomes new construction and custom renovation projects, consistently providing an unrivalled level of value, quality, craftsmanship and service. No matter ...
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