Verdun Windows And Doors

While there seems to be nothing wrong with the quality of the single plain door or installation, it took 22 weeks for my order to be completed. I contacted the company numerous times to ask for updates -- reiterating each time that this door was required to secure the house due to a police wellness check damaging the side door severely. Responses were slow and inaccurate, always just a week or two for delivery... But that time passed with no updates. No one has reached out with any explanation why it took this long to produce a windowless, molding free black slab door. It cost $3300 and did not even include a handle and a lock. I presumed the premium pricing would provide good results, but I presumed incorrectly. A very average door that took a lot of money and an extreme amount of time to receive.

Thomas was friendly and professional. The windows look great. Thomas called the service department to order a different style of handle for the kitchen window and it was delivered and installed the same day. Very pleased with the service.

I recommend staying far away from this company.
They broke off a stone off of the front of my house while taking my old window out, told my husband that was home at the time that they could not complete the flashing on the window because of the missing stone. Then the installer told my husband that they are not responsible for fixing it because they just do windows. So now I sit here after paying 11 grand for windows with an incomplete job and they are refusing to come back and complete repair stating my husband told the installers it was no big deal and he would figure it out himself and that is not the case. They packed up and were on the way out but mentioned it to him when he noticed a pile of flashing on the deck that they were leaving there for him to finish THEIR JOB.
Not to mention the shards of flashing they left all over my deck, the plants in the garden they crushed and ripped out of the ground, and the awful chalking job they did which they also refused to fix.
I do not recommend this company at all!

Excellent service. I am very happy with my windows.
My installer, Ghyslain was very pleasant, very organized, and did an awesome job at cleaning up after himself.
I would highly recommend Verdun Windows and Doors

Outstanding product, outstanding staff.
From our first meeting with the Verdun sales representative through to installation the experience has been superb. Our sales rep was very knowledgeable of not only Verdun products but other potential options. As we have an older home Verdun was able to deliver high quality windows of varying shapes and sizes that matched the era of the house. On delivery we had two highly professional skilled installers. They were faced with the challenge of installing, insulating and capping a dozen windows in an older home surrounded by flower beds. Their workmanship was outstanding, they were polite and took extra steps not to damage any flower beds. As they moved from room to room they left no mess inside or outside. On the final inspection the senior installer noted small adjustments that we had not seen and reported them and Verdun has taken steps to correct them.
In summary our experience with Verdun was outstanding. We would definitely recommend Verdun and their team.

Excellent service from the start. Installed professionally by the team of Joey and Dave, who were friendly, informative and very polite.
Great looking windows, easy to open and close.
We are very satisfied with the whole team at Verdun.

Service was excellent. Very friendly and professional. The windows are perfect. Was a small problem and they said they will be back. They came back and fixed the problem the following monday

Joel and his son installed the windows. Tim the service guy also delivered the front door screen.
One that wasn't warped.

The team installed my new door in good time and left the works item neat and tidy. Very professional and friendly. I wouldn't hesitate to recommend and have work done again by Verdun.

This window is very long and not very wide. It is also very high off the ground on the outside. The new window was installed by two men, who did a very good job. They also cleaned everything up when they were finished. I purchased a new front door from this company two years ago. I am very satisfied and I highly recommend them.