While there seems to be nothing wrong with the quality of the single plain door or installation, it took 22 weeks for my order to be completed. I contacted the company numerous times to ask for updates -- reiterating each time that this door was required to secure the house due to a police wellness check damaging the side door severely. Responses were slow and inaccurate, always just a week or two for delivery... But that time passed with no updates. No one has reached out with any explanation why it took this long to produce a windowless, molding free black slab door. It cost $3300 and did not even include a handle and a lock. I presumed the premium pricing would provide good results, but I presumed incorrectly. A very average door that took a lot of money and an extreme amount of time to receive.
- Approximate cost of services:
- $3,300.00
- Company Response
We apologize for the project timeline taking longer than originally estimated. We work hard to meet our estimates, but sometimes delays are out of our control.
If there is any concern with the product or the installation itself, please let us know so we can take the appropriate steps to correct it. You should expect great results when choosing Verdun, and we want to assure you that is what you receive.
Thank you for bringing this to our attention.