Verdun Windows And Doors

Windows & Doors Installation & Service
Vars ON K0A 3H0
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Reviews for Verdun Windows And Doors

Average customer rating:
9.3 10 (1694 reviews)

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Private User
Private User
Private User reviews Smiths Falls, ON
8/10

Window Replacements

The salesman said he would be back for the measuring of the windows and the day of the installation which he wasn't, he also said the measuring should be within 2 weeks it was a month. I had to call on the day of installation because the installers were late. Overall we are very happy with the windows but the service was not followed up as we were told.

Approximate cost of services:
$3,500.00
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Company Response

Thank you for sharing your experience with us. We sincerely apologize for any shortcomings in our service and for not meeting the timelines and expectations set by our salesperson. Your feedback is valuable, and we will use it to improve our communication and follow-up processes.

We’re glad to hear that you’re happy with the windows, and we hope you appreciated that they were installed earlier than originally estimated. If there’s anything else we can do to enhance your experience, please don’t hesitate to reach out.

Thank you for choosing Verdun, and we look forward to serving you better in the future.

Private User
Private User
Private User reviews Kanata, ON
10/10

Full house window replacement, revocell windows

Two couteous installers installed 15 windows in two days. Excellent work and full cleanup afterwards. All windows fit perfectly.

Approximate cost of services:
$25,000.00
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Company Response

Thank you so much for your kind words! We’re thrilled to hear that our installers provided excellent service and that you’re happy with your new windows. We strive to ensure every installation is done with precision and care, and it’s great to know that the windows fit perfectly and the cleanup was thorough. Thanks again for choosing Verdun!

Andrew
Andrew
1 review Arnprior, ON
1/10

Sales department too terrible to keep trying

Ryan came measurements then ghosted us. Eventually we tracked him down through his boss. He then ordered the wrong size of door. Six months and we still don't have the right door ordered. Customer service wants us to sign a new contract for a quote that they haven't provided. Find a better company.

Approximate cost of services:
$1,700.00
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Company Response

Thank you for your feedback. We understand how frustrating it is when an order requires corrections and the resulting delays. While we acknowledge the issues with your order, this situation is not typical of the majority of our customer experiences. We’re committed to making the necessary corrections and providing you with a fantastic finished product soon. We appreciate your continued patience and for choosing Verdun.

Private User
Private User
Private User reviews Perth, ON
10/10

Windows and patio doors

Replacement of windows and patio doors, Jesse provided fast and efficient quote and onsite evaluation.

Approximate cost of services:
$26.00
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Company Response

Thank you so much for trusting Verdun with your window and patio door replacement! We're thrilled to hear that Jesse provided a fast and efficient quote and onsite evaluation. We can't wait for you to see and feel the difference our products make in your home.

Stephane Cote from Kanata
Stephane Cote from Kanata
2 reviews Kanata, ON
10/10

Replacement of a bunch of windows

Today was day 3 of the install for my Verdun windows. The first crew that came was excellent and very professional. Sadly I forgot to ask them to write their name down, One of the crew had an injured shoulder and was unable to install the two very large windows on the second floor. Verdun was quick to send a second crew, Bogdan and Vasyl, today and both were also extremely professional and courteous, they work fast but conscientiously. When they left the place was almost completely clean, the dust that flew on the dresser and bottle of parfum was not something I expected or wanted them clean. The windows look excellent and the work looks great. Now all I have to do is wait until sometime in September for the Patio door.

Approximate cost of services:
$20,000.00
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Company Response

Thank you for sharing your experience! We're thrilled to hear that you're happy with the windows and the work done by our installation teams. It’s great that we were able to get your windows ready early and complete the installation sooner than expected. We appreciate your understanding regarding the small amount of dust, and we’re glad the rest of the clean-up met your expectations. We can’t wait to complete your project with the patio door installation, which is still on schedule as originally planned. If you need anything in the meantime, don’t hesitate to reach out!

Private User
Private User
Private User reviews Arnprior, ON
10/10

Replacement Windows and doors

Verdun supplied and installed First Class products, in a timely and impeccable way. I am delighted with the ease of operating the new windows, and am in raptures over my new front door. The installations took place exactly when indicated, with not a speck of dust or detrius remaining. My "vintage door bell" wire was carefully re-routed back into the new door casing, something I greatly appreciated but did not expect.
I would whole-heartedly recommend Verdun to anyone who needs a quality replacement of their old windows and doors.

Approximate cost of services:
$10,000.00
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Company Response

Thank you so much for your wonderful review! We're thrilled to hear that you're delighted with your new windows and front door. It's great to know that our team exceeded your expectations with the installation. We always aim to deliver first-class products and impeccable service, so it's rewarding to hear that we hit the mark. Your kind recommendation means the world to us, and we're grateful for your trust in Verdun. If you ever need anything in the future, we're here for you!

997wendy
997wendy
1 review Gloucester, ON
10/10

Great service and products

We had used verdun for our sons home and due to the excellent workmanship and product we decided to use them for our home.

We purchased a large front door with full glass. There was a privacy concern at first but the sales rep provided expert advice and we could not be more happy

Approximate cost of services:
$8,000.00
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Company Response

Thank you for sharing your experience! It’s great to hear the sales rep’s advice helped address your privacy concerns, and we’re delighted that you’re happy with your new front door. We are so pleased you've had great experiences and results with both homes. Thank you for trusting Verdun, we hope to work with you, or anyone you recommend, again in the future.

Patrick
Patrick
1 review Ottawa, ON
0/10

poor quality installation

Really disappointed in the installation. The windows are too small so they used over 3 inches wide of spray foam around the windows and then covered the gap on the inside with quarter round. I have tried to get the company to resolve the problem and no success. They were by far the most expensive quote, so I expected quality. I would never recommend Verdun.

Approximate cost of services:
$3,300.00
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Company Response

We apologize for your disappointment. While we stand by the quality of our products and installation practices, we understand that you might have different preferences or expectations. As Ottawa’s largest and most experienced window and door company, we aim to use best practices to deliver excellent results. We have not yet received a response to our previous request for additional information from you. Please reply or get in touch with us directly so we can address your concerns and work towards a resolution.

Private User
Private User
Private User reviews Gloucester, ON
10/10

Now all our windows are Verdun!

We only had 1 window left that wasn't a Verdun window. We decided to replace it because the sash was part wood and it was starting to look bad.
A couple of months later the new window was installed.
We've never had any issues with Verdun windows.

Approximate cost of services:
$1,000.00
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Company Response

Thank you for choosing us again for your last window replacement! We're thrilled to hear that all your windows are now Verdun. Our RevoCell windows are indeed much more energy-efficient, won’t rot or mold like older wood windows, and don’t require paint touch-ups. We're glad to hear you've never had any issues with Verdun windows. Thanks for your continued trust and support!

Ian
Ian
1 review Embrun, ON
10/10

Replaced all our Windows

Very happy with Verdun Windows and Doors. Jeremi, our sales rep was very professional and knowledgeable. Ivan and Pat, our installation crew were friendly, fast and professional as well; they knew their trade and were a pleasure to have working in our home.

Approximate cost of services:
$50,000.00
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Company Response

Thank you for your fantastic feedback! We're delighted to hear that you are very happy with your new windows and the service provided by our team. Jeremi, Ivan, and Pat will be thrilled to know they made such a positive impression with their professionalism, knowledge, and friendliness. Thank you for choosing Verdun!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Verdun Windows And Doors

Our History

Verdun Windows and Doors has been proudly serving the Ottawa-Carleton region since 1982. Before the doors opened, we laid out 4 key core principles to our business that we constantly recommit ourselves to:
- Integrity our reputation is based on it. We have a genuine appreciation for your business and patronage.
- Honesty in everything we do. This is the only way to build trust with our customers.
- Efficiency in every aspect of our business. From manufacturing, to sales, to installation, to the follow up post sale.
- Accuracy whether we’re pricing a job out for you, or measuring on an installation, accuracy ensures that no surprises come up inconveniently.

Where We Are Today and Our Future - 38 years later and growing…
200 employees
42,000 square foot one-of-a-kind manufacturing facility in Ottawa
The largest installation team in the Ottawa-Carleton region for residential window replacements and new installations
National industry leading organization
Our future doesn’t include just being content with our industry-leading reputation. Part of our success has been a constant re-commitment to the principles which have brought us to where we are today. When you give us the opportunity to earn your business, we take that trust very seriously and appreciate it — the same way we did over 38 years ago.
Vinyl windows, replacement windows, new windows, casement windows, double slider windows, double hung windows, fixed windows, custom windows, awning windows. Patio doors, front doors, side doors, back doors, Window, door and patio door installation. Siding installation. Custom window installation, Front door, side door, patio door, casement, double slider, double hung, fixed, bay window, half moon, custom sizes, colors, trellis & glazing.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
RevoCell windows, PVC windows, replacement windows, new windows, casement windows, double slider windows, double hung windows, fixed windows, custom windows, awning windows. Patio doors, front doors, side doors, back doors.
SERVICES
Window, door and patio door installation. Siding installation. Custom window installation.
BRANDS
We manufacture our own windows which go by the name of Nordik Windows. We also carry Standard & Decko patio doors and Fenntech steel entry doors.
STYLES
Front door, side door, patio door, casement, double slider, double hung, fixed, bay window, half moon, custom sizes, colours, trellis & glazing.
SPECIALITIES
We specialize in window and door installation. Ottawa's only one stop shop; we sell, we manufacture, we install and we service!
WEBSITE
https://verdunwindows.com/?utm_source=homestars
YEAR ESTABLISHED
1982
NUMBER OF EMPLOYEES
200
RETURN POLICY
None
PAYMENT METHOD
Visa, Mastercard, Cheque, SNAP Financial
MEMBERSHIPS
BBB, Energy Star, Intertek
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
As of June 1st 2020, 25 year full warranty on all our products. Labour, Service, Parts, Hardware. Free to transfer.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.