Azores Stairs

Stair Builders
Toronto ON M6M 4L7
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Reviews for Azores Stairs

Average customer rating:
1.8 10 (12 reviews)

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Private User
Private User
Private User reviews Toronto, ON
0/10

Railing installation

As others have shared, Luis demands a significant deposit prior to starting the job, and then takes long to come back to do the job. In our case it took him a month to come back after many calls and text messages - this caused our reno to be delayed unessesarily. The job was done by young kids that left a terrible job behind. After bringing this to Luis's attention he became hostile and refused to come back to repair his job, after being paid. Crooked spindles, rough cuts on the wood, and no attention to detail whatsoever, wobbly railing. We had to get a professional to come repair his job.

Do not pay him any deposit or any money until the job is properly done, or you will regret it!

Approximate cost of services:
$4,200.00
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Private User
Private User
Private User reviews Toronto, ON
0/10

Stairs renovation

We hired Luis to covert our carpeted stairs to hardwood.

We paid him a substantial deposit, and to date, only half of the work has been completed. Our stairs have been without a railing - completely unsafe - for the past two months. He has been ignoring our calls, texts, etc. He promises to come, and never actually shows up. DO NOT TRUST AZORES STAIRS! They will not do the job they promise to do - we now have to hire another company to finish his job, and pay a premium on top of the deposit he is holding.

He is not honest - please hire someone else.

Approximate cost of services:
$4,500.00
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Daluz
Daluz
5 reviews Toronto, ON
2/10

Interior stairs

Stay away.... Luis the owner of Acores stairs seemed like he was very honest and professional and he let me down badly.leaving the steps half inch out of level .the steps do not match when you put an 8" level on top . Came with his young kids to do the installation and kept yelling and screaming at them.i paid all before seeing the finish product and it was a disaster. After contacting him to come fix his mess he would avoid answering the phone or reply to texts.

Approximate cost of services:
$9,000.00
1 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Toronto, ON
0/10

Stairs, nosing and landing

Please please don't call this company to build your stairs. After taking your work he won't take your calls. He works when he wants to. He abondened my project halfway - he said he will do it tomorrow morning - the next day - the next afternoon
- that next day or next Monday will never come
His workman ship is horrible
Absolutely horrible. Don't ever trust this guy. Somebody has to tell him to close down his shop and leave.

Approximate cost of services:
$8,000.00
2 of 2 people found this review helpful.
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Private User
Private User
Private User reviews Toronto, ON
8/10

Main floor stairs build

Very happy with there work whit the stairs and takings done in my house did not have a problem if I had to do stairs again I wood hire them and very good prices

Approximate cost of services:
$6,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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hmferreira in Mississauga
hmferreira in Mississauga
1 review Simcoe County, ON
0/10

Stairs Took Months To Complete!

Hired them to replace my stairs and was very disappointed. Took months to complete. Tried calling many times either he didn't answer or mailbox was full. Promised on several occasions that they were coming and never showed up. When they did come they brought mismatched spindles, which delayed the job even further and delayed the reno.

Approximate cost of services:
$4,000.00
4 of 4 people found this review helpful.
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Private User
Private User
Private User reviews Toronto, ON
0/10

Poor workmanship

Possibly the worst most unreliable stair company in Toronto. Never finished the work after months of empty promises, asks for deposit upfront, does not comply with delivery dates and workmanship is very poor.

Approximate cost of services:
$6,000.00
2 of 2 people found this review helpful.
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carlos Ferreira in York
carlos Ferreira in York
1 review Toronto, ON
10/10

stairs

Great service honest price and great workmanship. They were very accommodating to changes and request. Neat and tidy and worked around my schedule. Thank you very much Azores Stairs for the quality and service

Approximate cost of services:
$3,500.00
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Marco from Toronto
Marco from Toronto
3 reviews North York, ON
0/10

staircase

NEVER HIRE! Sloppy workmanship. They come when they want. And my railing is infected with post hole beetles! BEWARE! Completely disgusted with attendance and quality. No pride or love for what they do. My stairs squeak. Pickets are crooked. Posts don't line up. I called Louis to fix the issues. He only fixes what he wanted. And now I have a insect boring holes in my wood and spreading. Louis is postponing me and delaying the removal of this infected product. I have had insect contractors come in and I have reports saying the beetles came with the wood. And Louis could t care less about the urgency of the situation. I may take legal action. Bad choice on my end!

Approximate cost of services:
$4,000.00
3 of 3 people found this review helpful.
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Maria from York
Maria from York
1 review York, ON
0/10

Basement stairs

Great work done by Azores stairs, however very poor work ethic and organization. Never a set schedule with this company, comes when they want to. Wouldn't recommend the company I anyone, contact a stairs company that is true to their word.

Approximate cost of services:
$5,000.00
2 of 2 people found this review helpful.
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