Had M&K from London Ontario replace our furnace and Air-conditioning units, at first glance everything seemed ok but after looking at other installations by other companies I felt fooled .The installation of the Furnace duct work was very sloppy and foil tape used everywhere to hide gaps. The piping of inlet and exhaust was messy and not installed neat or tidy. The air filter cannot be removed without folding it over and completely ruining it while checking it! The Air condition unit was wobbly on its base so M&K wedged scrap pieces of metal under it to try and balance it out like using napkins under unstable table legs at a Tim Hortons. To top it off an infraction was filed by gas company because the Air Conditioner was to close to the gas meter which has not been formally addressed by M&K. The cost was substantial to have The Lennox Elite series installed,
After repeated attempts to speak with someone other than a tier one call centre employee I have not been able to have anyone come out and address any of these issues. We have paid M&K for the complete Install.
I would strongly recommend not using this Company and try to find a Company local and smaller who can you can actually speak directly too .
Why Choose Us?
Right on their website!!!
No Loopholes
Up to 2 years after the installation date we ensure 100% satisfaction or your money back. No LoopholesTM, no problems.
- Approximate cost of services:
- $12,000.00