Loyal Seal Windows & Doors Inc

Windows & Doors Installation & Service
Toronto ON M3J 2E5
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82%

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Reviews by rating (past 12 months)

Reviews for Loyal Seal Windows & Doors Inc

Average customer rating:
8.1 10 (181 reviews)

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russell in Mississauga
russell in Mississauga
1 review Mississauga, ON
7/10

window instalation

I think the windows look wonderful. However, one opens in the wrong direction. Hope we don't have a fire, won't be able to get out that window to the garage roof. We also asked for one of the windows to be frosted but it wasn't.

Approximate cost of services:
$2,900.00
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Company Response

Dear Russell, thank you so much for your review. We truly value your opinion to make our customer experience better. We are sorry to hear that we did not meet your expectations to 100%.
We reviewed the contract of your windows, and all workmanship was completed exactly per your order. No frosted windows were requested and the opening direction was per your request. Feel free to contact our customer service department at 416-661-7570 and we would be happy to assist you further.

Artur in Brampton
Artur in Brampton
1 review Richmond Hill, ON
10/10

Entry door replacement

Denis showed us many door options during our meeting. After about a week 2 guys came to install the door. Took a couple of hours to install the new door.

The opening had a damage which required extra time to fix. Dave mentioned it and fixed without extra charge. After they finished, they cleaned up all the mess and left the entrance clean.

We love how the new door looks.

Will recommend. Thnks!

Approximate cost of services:
$2,435.00
1 of 1 people found this review helpful.
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Company Response

Thanks Arthur for your kind words. We were happy that our service meet your standards. We look forward to serving you, your friends and neighbours in the future. Most of all we are happy that we were able to provide the door that you are happy with, after all door is the face of your castle. Cheers!

fillup in Mississauga
fillup in Mississauga
2 reviews Mississauga, ON
0/10

patio door

I had a patio door installed by loyal seal on Oct 31, 2016. First problem is a DRAFT coming in at the bottom left of the door. The 2nd was the poor workmanship, the caulking job had the spray foam burst out of it. In picture 3 you see instead of making it look nice and covering the old caulking he joined it with the old one making it look crappy. This is done on both sides of the door. Picture 2 has a view of gap size which is at both ends, picture 1 shows how it goes from a gap(pic 2) on the left to tight in the middle to gap at the end. probably why the door is not a smooth opening door and maybe the reason for the draft.

After notifying loyal seal with pictures they were helpful, the guy came back and redid the caulking a couple days later. The Installer said the door looks fine he'll have to report to his supervisor about the draft and they will talk to the manufacturer and let me know....

I called them back after a week they didn't know what I was talking about. They say they will get back to me and they did, they said someone from the manufacturer will call me within a week. It is 3 weeks later and I am still waiting for a call. I've called loyal seal twice after that leaving my info and still no call returned 3 months later. But makes sense I've already paid for the door so why would they call me back right.

Approximate cost of services:
$1,500.00
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Company Response

Dear Fillup, we searched our database to find your order and were unable to identify you as one of our clients.

We are sorry to hear that the installation were not to your satisfaction. We would be happy to provide you service as a new customer and change your opinion about the industry.

Private User
Private User
Private User reviews Toronto, ON
0/10

Window

I would recommend them as they were proficient and came on time. Although they are very busy they arrived when they told us and completed the work as promised , thank

Approximate cost of services:
$100.00
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Company Response

Hello,
Thank you for your great review, customer satisfaction is our goal and we strive to complete each project in a timely fashion. Kindly change our rating to reflect your satisfaction, as we are sure that you have made a mistake when you rated us at 0. Thank you for your business and we look forward to serving you again in the future.
Cheers!

Private User
Private User
Private User reviews Mississauga, ON
10/10

Doors and Windows

I am satisfied with the service and I would recommend the company to anyone. The salesman explained to me everything I should know about windows and doors and the installer did an excellent job
Thank you

Roy Maynard
Homeowner

Approximate cost of services:
$10,000.00
1 of 1 people found this review helpful.
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Company Response

Dear Mr Maynard
Thank you for chosing Loyal Seal Windows and Doors.
We appreciate your feedback and thank you for taking the time to write a review.
At Loyal Seal we strive to make customer service our number one priority.
We look forward to servicing you and your family and friends in the near future.

Management

Ken in Toronto
Ken in Toronto
1 review Toronto, ON
10/10

Front door replacement

I must say that this was the best choice I made to replace my door with this company. The owners and installers are very professional and the cost is beyond reasonable. I would strongly recommend "Loyal Seal" to anyone who needs a dependable company they can trust. Also they left my home spotless after the job was done. Thank you guys! Way to go.

Approximate cost of services:
$0.00
1 of 1 people found this review helpful.
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Company Response

Ken
Thank you for taking the time to send in a review. Your feedback is very important to us.
We appreciate your business and are glad to hear you are happy with your new door.
Also, we thank you for any referring us to any family or friends in need of upgrading any windows or doors for their home.

Management

C J from Scarborough in Toronto
C J from Scarborough in Toronto
1 review Toronto, ON
9/10

Steel insulated door is great

Great work installing steel insulated door on my townhouse. It is sealed well and I now hope to bring my heating bills down. Thank you very much for your good service.

Review has 1 previous version
Approximate cost of services:
$1,400.00
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Company Response

Hello CJ, thank you for choosing Loyal Seal for your project. We are thrilled to hear that you are happy with the new door and hope you will see the difference on your heating bill. We look forward to serving you in the future !!!

Doug in Mississauga
Doug in Mississauga
1 review Mississauga, ON
10/10

replaced all windows (16) and a patio door

When checking with BBB and online, there we no negative remarks and the company checked out on their certifications. From the start, we found Leo, the sale rep to be forthright and extremely knowledgeable and able to answer all our questions and concerns about the installation. He was the only rep of the companies we interviewed that had an effective demo of the efficiency of the windows. The installation was on time and very professionally carried out. We would personally highly recommend Udi for the installation as he was very thorough doing each window brick-to-brick with sufficient insulation to ensure effectiveness of the seal. In addition, he cleaned up the area inside and outside and completed the work on time as per his estimate. We highly recommend Loyal Seal especially Leo and Udi and a huge thanks to the production team.

Approximate cost of services:
$15,000.00
2 of 2 people found this review helpful.
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Company Response

Thank you Doug for your great review, it was a pleasure working with you. Happy customers is our goal, we look forward to serving you in the future for all your windows and doors needs!

Shami in Toronto
Shami in Toronto
1 review Toronto, ON
10/10

Front door replacement

They did a good job, Jacob was very friendly sales person and he knows what he is doing, I love to do business w him. The installer was good and also did good job

Approximate cost of services:
$4,300.00
1 of 1 people found this review helpful.
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Company Response

Thank you Shami, it was a pleasure working with you and we are happy that you are satisfied with service and product!

Rita, Scarborough, Ontario
Rita, Scarborough, Ontario
3 reviews Toronto, ON
10/10

Replacement of 2 windows

excellent service, excellent product. very pleased with our new windows...very professional and polite and on time..no problem at all have already recommended them to a neighbour and would recommend them to anyone

Approximate cost of services:
$2,150.00
1 of 1 people found this review helpful.
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Company Response

Thanks Rita for your kind words, we look forward to serving your friends and neighbours. Most of all we are happy that we were able to fulfill your windows needs, cheers!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Loyal Seal Windows & Doors Inc

With over 20 years of experience in the windows and doors industry, Loyal Seal Windows & Doors Inc. is one of Canada's leading windows and doors suppliers. Loyal Seal carries a wide range of quality windows and doors systems. When you choose windows, you want quality, beauty, and economy. Choosing ...
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