The repairman arrived late, but was polite and seemed competent. But to fix my dishwasher leak, all he did was squirt some caulk onto the wet spot. It actually worked for a few cycles--just about long enough for the bill to arrive for $146.91. I paid it, but included a note of complaint with the payment (check only, no credit card or online payment). I haven't heard back from them and don't expect to. They got their money for nothing from me. I still have a leaky dishwasher.