High Efficiency Cooling & Heating Inc

Upgraded my 20 year old furnace to a high efficiency unit after checking out several vendors. High Efficiency wasn't the cheapest option but I opted for the Carrier brand reputation & the sales approach by Charton who was easily the best as he gave me complete confidence in how the furnace would be installed. The venting was very complicated but he detailed it perfectly. The other companies were not as specific leaving me questioning what the ceiling in my finished basement would look like. Just needed a small inconspicuous grill The installers came ready to work and completed the installation efficiently, in a timely manner and answered my questions. Cleanup afterwards was as expected. This company knows their stuff!! VERY IMPRESSED!!

After many meetings with many other AC and Furnace companies, I had our AC and Furnace replacement with High Efficiency this summer. The sales representative, Serguel was very patient and knowledgeable towards the various options of Carrier products. He was friendly, professional and did not pressure me in any way to purchase the products. He came the same day that I called to have the consultation. The price was fair and It basically offered more than other companies. Installation crew was efficient and considerate to protect our house overall. I referred to my neighbors too.

Extremely punctual, knowledgable and informative. They took the time to write everything down and explain the service and cost.

Was in search of a new AC unit. Really appreciated Charton who took time to explain all our options with no sales pressure, provided a competitive quote, always prompt in calling back, patient in responding to our many questions and flexible to meet depending on our schedule. The AC unit was installed without problems by Lu and his team who were respectful in always making a point to close the door when they were coming in or out. Great experience with Charton, Lu and his team. Would not hesitate to recommend.

Had new ac installed before summer came. Our sales rep, Charton, was very knowledgeable and professional when pitching to us. Made it a point that he could be reached anytime with questions and concerns. Really appreciated the time he took to explain all the products (pros/cons, pricing, etc) that high efficiency had to offer. Day of install, crew of 3 came on time and needed no supervision to get the job done. A few confirmations from me on certain locations and off they went. Two and half hours later ac unit is installed and concluded with a brief walkthrough of how to operate. Install crew left some dirt behind in the basement from trekking back and forth in new sub division but didn't mind that.
Had to inquire about ac rebate a few months later and Charton and front office got back to me within minutes of contacting them. Can't beat turn around time like that.
Kudos High Efficiency and Cooling team.

Our company installed a ductless air conditioner From High Efficiency recently. Everything from the initial quote to the final installation went smoothly and professionally. We have other projects coming up and we definitely will look forward to getting it done by High Efficiency!

We had our A/C replaced by High Efficiency Cooling & Heating Inc. Rick Li explained our options and suggested the best unit for our home. Rick was honest and sincere and had our best interests in mind. The installation was done very professionally and the team cleaned up nicely. Our overall experience with this company was outstanding and I would highly recommend this company for any products/services they provide.

Very happy with the work. Bernie scoped the problem quickly and came up wit a competitively priced solution which adresses both my needs and my concerns. Installation was executed in the most professional way.

Fast response and nice technician with clear explanation. Good job and the problem is fixed.

Our furnace was suddenly red tagged this week, much to our surprise. There was a very small crack within the unit that was a safety risk. The furnace was very close to it is life expectancy. We shopped around and had the pleasure of working with an extremely knowledgeable sales rep "Charton", who guided us through the entire process. Cannot say enough about his professionalism. Then the two installers Keith and Goldie were exceptional. There care and attention to detail within my home was excellent.