Is this your business? Receive leads and respond to reviews. Claiming is easy and free. Claim this business

Countertop Depot Inc The

Countertops
Guelph ON N1H 6N4
Write a Review
Write a Review

Recommended Professionals

91%(128 reviews)
92%(41 reviews)
99%(12 reviews)
91%(128 reviews)
92%(41 reviews)
99%(12 reviews)
HomeStars
Countertops
Countertop Depot Inc The
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

75%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Countertop Depot Inc The

Average customer rating:
6.9 10 (16 reviews)

Sort by

Anne & Keith
Anne & Keith
1 review Guelph, ON
10/10

Countertop purchase and installation

Love the quartz countertop, owners are friendly and helpful. The installation is beautiful and very professionally done. The installers, Joe and Manuel, were very pleasant and friendly and did an excellent job.

Approximate cost of services:
$10,000.00
Was this review helpful?
kb
kb
1 review Fergus, ON
10/10

Bathroom Vanity and sink

I give the counter top depot 5 stars for fast friendly service and quality workmanship

Approximate cost of services:
$1,800.00
Was this review helpful?
Abc123?6
Abc123?6
1 review Guelph, ON
10/10

Bathroom countertop replacement

The team at Countertop Depot did exactly what they said they would do. The countertop was reasonably priced, service was prompt, communication was excellent and the people were neat and friendly. I would definitely recommend using this company. Thank you for helping us enhance our bathroom- we appreciate it!

Approximate cost of services:
$700.00
Was this review helpful?
Laurette in Kitchener
Laurette in Kitchener
0 reviews Cheltenham, ON
10/10

Kitchen counter tops

The team at The Counter Depot are absolutely amazing. Nancy was full of smiles and full help whenever I entered the show room, or talk to her on the phone and she always answered my emails full of questions! The installation team of Jason and Shane blew me away. So professional, so pleasant and so full of suggestions to help give us the look we wanted. Working so efficiently through the installation.
Awesome job everyone so pleased.
Laurette Wyshnicki

Approximate cost of services:
$13,000.00
Was this review helpful?
Jake
Jake
1 review Guelph, ON
10/10

Kitchen countertop

Picked out what we wanted, got a quote the same day. Ordered our countertops and was given a date for measuring and a follow up date for installation. We had to delay due to cupboards not coming in time. They worked with us around a new date and everything went smoothly. Very accommodating and pleasant to work with. Installers Shane and Jason were efficient and educated on product, leaving our kitchen neat and clean. Thanks everyone for a job we are very please with.

Approximate cost of services:
$400,000.00
Was this review helpful?
Joe in Toronto
Joe in Toronto
0 reviews Toronto, ON
10/10

Bathroom countertops

Awesome service. We were very happy with the help and advice we got from co-owner Melissa. The deadlines for measuring and installation were right on. The installers, Jason and Shane, were very professional. We will definitely use Countertop Depot again.

Approximate cost of services:
$2,000.00
Was this review helpful?
Private User
Private User
Private User reviews Guelph, ON
0/10

Worst Customer Service

Lets just say that they have the absolute worst customer service. Melissa (one of the owners) is the rudest person Ive ever had to deal with. She talks down to you and makes you feel like youve done wrong when in fact, the error was on their end. They need to learn how to take accountability for their errors and learn how to compensate their customer for all the inconveniences theyve caused. I would NEVER EVER recommend them, not even to my worst enemy

Approximate cost of services:
$2,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Marlene in
Marlene in
0 reviews Elora, ON
10/10

Kitchen counters - Corian

We were very pleased with all aspects. We were given great advice when choosing our top and sink. When the set up the schedule for the measuring and installing it went exactly as planned. All personnel we met were very knowledgeable and helpful. Thank you for everything.

Approximate cost of services:
$3,500.00
Was this review helpful?
G&C Thomson in Rockwood
G&C Thomson in Rockwood
1 review Rockwood, ON
10/10

Awesome Experience!

What a wonderful experience with the team at Countertop Depot. From sales to measurements to install - they made it easy and were total professionals throughout the whole process. Thank you Countertop Depot for helping make our kitchen reno one step easier by providing quality product with quality workmanship, along with timely measurements and installation. Very friend and efficient environment as well.
Colette Thomson
Rockwood

Approximate cost of services:
$5,000.00
Was this review helpful?
Happy Wife = Happy Life in Guelph
Happy Wife = Happy Life in Guelph
1 review Guelph, ON
9/10

Countertop Rejuvenate

Thank you to the staff at The Countertop Depot. It took me months of trying to find a countertop that I would love and for it to have the "Wow" factor. After much patience, Ingrid was most helpful by listening to my needs and between her suggestions we came up with the perfect combination. We were very pleased right from the start with the office staff for their professionalism, to Al coming out in a timely fashion to take measurements, to Ted & Jeremy for their perfection and meticulous installation. We had a bit of a hiccup with one area of countertop but that was addressed and handled immediately. I would definitely recommend The Countertop Depot and will definitely be using their services in the future. Thanks to Sarah for dealing with my phone calls, Ingrid for her perfect recommendation of countertop, Al for his accurate quoting and measuring and to Ted and Jeremy who did a top notch professional installation. I'm one very happy customer. The Kitchen transformation was a huge success.

Approximate cost of services:
$2,300.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

Is this your business?

Receive leads and respond to reviews.
Claiming is easy and free.

Claim this business
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Countertops pros in Guelph?