Barmac Garage Door Mfg Ltd

I choose Barmac Garage Doors because of there prompt reply to my Homestar quote request.

The sale rep. Marissa was very helpful and professional to deal with. I accepted her quote and was informed via email that a salesman would stop by to measure the door. Which took about twenty minutes. My rating of 8/10 is a result of the following events. First, I was informed via email that the installer was to arrive on a Friday morning by 9:00am. By 10:30am I phoned Barmac to inquire where was the installer? Mario from the installation department, explained that he didn't even have my home booked for the job! When I phoned Marissa there seemed to be a lot of confusion between the sales department and the installation department. However it was agreed that the installers would be at my home Monday morning. They did arrive and started to work. One of the installers asks me for some wood.(?) Saying they needed a length of 2x4 to mount the frame for the "high lift" door opener and the relocated door tracks. They were going to charge me extra for the 2x4. They blamed the salesman for not informing me of the required 2x4. Since when do customers have to provide building supplies for installers? As I was on my way to buy the 2x4, one of the installers got a piece from a nearby job site. Problem solved. The installers did a good job with the installation of the new tracks and the new "high lift" opener. However they neglected to installed the remote garage light and door sensors on one of the garage doors.

I have been in contact with Marissa of Barmac Garage Doors regarding these issues and am waiting for resolution. I will re-edit this review accordingly when the issues described above have been rectified.