Reviews

10/10

Odin and his team did a great job of removing a large tree limb that had come down in the recent rain/wind storm. While they were here I had them take down two dead Pine trees in my back yard. (At an additional cost of course). They were very professional, fast working, knowledgeable and left our yard cleaner than when they arrived. I would not hesitate recommending them. They did a great job.

Approximate cost of services:
$350.00
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Company Response

Thank you for the great review. I am happy you were please with our services.

8/10

I choose Barmac Garage Doors because of there prompt reply to my Homestar quote request. The sale rep. Marissa was very helpful and professional to deal with. I accepted her quote and was informed via email that a salesman would stop by to measure the door. Which took about twenty minutes. My rating of 8/10 is a result of the following events. First, I was informed via email that the installer was to arrive on a Friday morning by 9:00am. By 10:30am I phoned Barmac to inquire where was the installer? Mario from the installation department, explained that he didn't even have my home booked for the job! When I phoned Marissa there seemed to be a lot of confusion between the sales department and the installation department. However it was agreed that the installers would be at my home Monday morning. They did arrive and started to work. One of the installers asks me for some wood.(?) Saying they needed a length of 2x4 to mount the frame for the "high lift" door opener and the relocated door tracks. They were going to charge me extra for the 2x4. They blamed the salesman for not informing me of the required 2x4. Since when do customers have to provide building supplies for installers? As I was on my way to buy the 2x4, one of the installers got a piece from a nearby job site. Problem solved. The installers did a good job with the installation of the new tracks and the new "high lift" opener. However they neglected to installed the remote garage light and door sensors on one of the garage doors. I have been in contact with Marissa of Barmac Garage Doors regarding these issues and am waiting for resolution. I will re-edit this review accordingly when the issues described above have been rectified.

Approximate cost of services:
$2,400.00
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Company Response

Christopher B.,

Thankyou so much for your business. As a company we strive to provide excellent customer service. However we're constantly looking to improve and by writing this review you're helping us do that. We're humbled that you chose our company for your project, and we will follow up with our sales representative to ensure everything has been rectified on your end.

Warmly,
Barmac Garage Door

10/10

I've had my Galaxy windows and doors in my home since Autumn 2013 and I couldn't be happier. So much so I thought I should finally write a very positive review of Dimitri, Alex and their crew. Galaxy Windows had one of their salesmen come to my home, show me their product and produce a very competitive quote. The quote was to completely replace all the windows in the house (fourteen), and cap the window frames on the six basement windows. They were also to replace the existing Garden door to the patio with a sliding door and replace the front door and sidelights with a door and sidelights designed by me. Alex and his crew arrived on the agreed date and time and they got promptly to work. They were very conscientious of my home and property. They all worked quickly and professionally all day. They were hoping to complete the job in one day, but with the number of windows and doors to change, they had to come back the next day to finish. The only thing they didn't finish was the front door, as they were waiting for the door to be manufactured. Since I wasn't in a rush I wasn't concerned about the door not being done right away. It took a few weeks for the Front door to arrive and Dimitri was very apologetic about the delay. So much so he even offered me a discount because of the delay. (Quite a nice surprise!) The door was installed and it was everything I was hoping it would be. Dimitri, Alex and his crew did an excellent job, I have, and will continue to highly recommend Galaxy Windows.

Approximate cost of services:
$14,500.00
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Company Response

Hello Christopher,
I'm happy that our windows are serving you well. Thank you very much for a kind and detailed review!
Best regards,
Dmitri, Alex and the crew.

10/10

A-1 Septic were very professional, friendly and quick with their service. They were late for our appointment but phoned and left me a voice message, not leaving me waiting and wondering. They did a good job, and answered my questions knowledgeably. I will definitely be calling on A-1 Septic for all my future septic tank services.

Approximate cost of services:
$450.00
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10/10

My 18 year old home had a serious problem with water leaking in from four cracks in my basement foundation walls. I found about Homestar from a Window & Door salesman. (I was also looking to have all the window & doors in my home replaced.) I perused many Companies & read their reviews. I arranged an appointment with Mark from AquaDry Technologies to get an estimate. Mark arrived on time and as I showed him each crack, he explained in detail, the procedure he would use to remedy the leaks. Mark was very knowledgeable and answered my many questions regarding his experience, the procedure, the substances he would be using, etc. After a follow up phone call from Mark, we set up a date for him to do the work on my foundation walls (June 27th, 2014). Again, Mark was on time. He quickly set up his equipment and got to work. I found Mark to be very methodical in his work. He didn't rush the job, but worked very efficiently. He also encouraged me to come and see exactly what he was doing at the various stages. He also welcomed my questions. Mark did an excellent job. He cleaned up after himself in each area where he worked and left my home in better condition than when he first arrived. Mark's work was exemplary and his quote was inline with other quotes I'd received. It was a pleasure meeting and dealing with Mark from AquaDry Technologies. I would HIGHLY recommend Mark and AquaDry Technologies.

Approximate cost of services:
$1,700.00
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Company Response

Hi Christopher,
Great to hear from you and thank you for the amazing review. It was great working for you and definitely enjoyed talking with you. Hope you have a great summer.
Mark