The Crack Specialists

Waterproofing
Waterloo ON N2K 3T6
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Waterproofing
The Crack Specialists
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Reviews for The Crack Specialists

Average customer rating:
10 10 (529 reviews)

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Lindsay Robertson from Cambridge
Lindsay Robertson from Cambridge
1 review Cambridge, ON
10/10

Repair foundation crack

I would highly recommend the services of The Crack Specialists. They were very thorough and friendly. The work that was performed was excellent and the work space was left clean. Great Job!

Approximate cost of services:
$593.25
1 of 1 people found this review helpful.
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Elinor from Waterloo
Elinor from Waterloo
1 review Waterloo, ON
10/10

quote on a damp basement

Todd was wonderful. He came to my house twice, the second time to look inside a wall by removing some drywall. In the end, he told me that my problem was not as bad as I thought it was and that I didn't really need his services. Amazing honesty. I gave him every opportunity to gouge me by asking so many followup questions. He patiently answered my questions and kept insisting that the right course of action was to let the walls breathe on their own, now that the drywall was off. He was respectful, honest and professional. I couldn't ask more. Thank you.

Approximate cost of services:
$0.00
1 of 1 people found this review helpful.
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Company Response

Just want to thank you for the wonderful review. We appreciate your time and your kind words.

We will keep doing our best to serve our community!

Jennifer Jiang from London
Jennifer Jiang from London
1 review London, ON
10/10

basement leak repair

I had a leaking basement wall in 2006. Crack Specialists repaired it for me with a reasonable cost and a life-time transferrable warranty. Now seven years have passed and I have never had a wet basement. I am selling my home but I cannot find the invoice. Crack Specialists emailed me the invoice right after receiving my call for help. I appreciate their professional repair service and very responsive customer service! I will recommend Crack Specialist to my friends and family!
Jennifer from Waterloo

Approximate cost of services:
$325.00
1 of 1 people found this review helpful.
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Linda Nguyen from Waterloo
Linda Nguyen from Waterloo
1 review Waterloo, ON
10/10

Service

We had a flood in our basement end of March early April this year just as the snow was melting, it all ended up in our basement rec room, but we couldn't locate where the water was coming in from. We had friends recommend The Crack Specialist and since they gave free quotes and assessment, we tried them out. Not only was Todd able to figure out the root cause of the leak, but he gave us many options and price points to choose from on how to best resolve our issue. The team is extremely friendly, professional, and always on time for their appointments and Todd responded to all my questions within the same day. We ended up getting a sump pump put in as well as weeping tiles into the rec room and total cost was less than $3K. They finished the job ahead of schedule and right on the budgeted cost that we were originally quoted. I would definately recommend The Crack Specialists to friends and family.

Approximate cost of services:
$2,900.00
1 of 1 people found this review helpful.
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David Henderson from Wellesley
David Henderson from Wellesley
1 review Wellesley, ON
10/10

Multiple Crack Repairs

Our basement flooded(sump pump failure) not to long ago & our finished basement was trashed. during the course of the tear out we found 3 pretty significant cracks that weren't leaking but we felt we wanted them repaired just in case. The restoration company recommended Todd & his team at The Crack Specialists and we couldn't have been ahppier with their work. Firstly they worked around the schedule of the restoration company, they got their piece done on time under budget - exactly what we hope for. Having a lifetime guarantee is awesome as well.

Approximate cost of services:
$1,800.00
1 of 1 people found this review helpful.
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The Dancing Elephant
The Dancing Elephant
9 reviews Kitchener, ON
10/10

Foundation Crack Repair

My wife and I hired Todd (and his crew) to fix the cracks in the basement of our new place.

Todd and his apprentice were on-time, courteous, professional, and competent. They did a great job for a reasonable price.

I wouldn't hesitate to recommend them.

Approximate cost of services:
$2,500.00
1 of 1 people found this review helpful.
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M B in Cambridge
M B in Cambridge
10 reviews CAMBRIDGE, ON
10/10

Repair leaking foundation cracks

I moved into my first home and was surprised to find a small foundation crack that our home inspector told us not to worry about had leaked after the spring thaw. I called these guys, they checked it out and repaired it from the inside. No more leaks afterward.

However, the following spring after 4 solid days of rain we had a leaking crack on the other side of our house. At this point our basement was partially finished so this crack had to be repaired from the outside. To save money, I did the digging myself and they made me a deal to have two other cracks tht had no leaked yet repaired at a discount. They did the job, took pretty much a whole day, worked looked great and no leaking cracks ever since. Both jobs came with a lifetime warranty. Excellent friendly service, highly recommended.

Approximate cost of services:
$1,800.00
1 of 1 people found this review helpful.
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Ken in Kitchener
Ken in Kitchener
4 reviews Kitchener, ON
10/10

Fix leaky basement

These guys were amazing. We had two cracks fixed over the years. Unfortunately one of them started leaking again a year later! We called an they not only came the next day, but no charge! Totally fixed up and haven't had a problem since.

Friendly, on time, on budget and great work.

Approximate cost of services:
$450.00
1 of 1 people found this review helpful.
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John in Kitchener
John in Kitchener
3 reviews ,

First Review

10/10

Foundation Repair

I have (unfortunately) had to call upon the services of The Crack Specialists on two occasions for completely different projects, but in both instances with the same results. Todd Martin and his team at the Crack Specialists in both instances did the best things a contractor can do: 1. Come when they say they'll come. 2. Provide a fair and reasonable estimate. 3. Start and complete the work on time and on budget.
My last repair was a fairly simple fill of a crack in a poured foundation. In a previous home, they had also waterproofed a leaking cinder block foundation, excavating and waterproofing the exterior foundation wall. Both repairs were guaranteed and warrantied.
A great experience with these guys, highly recommend their work.

Approximate cost of services:
$500.00
1 of 1 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Crack Specialists

The Crack Speciaists, specialize in diagnosing and repairing structural and water proofing issues directly related to foundations. We speciailize in wet basements repairs, interior and exterior foundation cracks, sump pumps and french drain installations, weeping tile systems, drainage issues and waterproofing.

Call us for a free, written estimate with no obligation. Guarantee Lifetime Warranty that is transferable. Please call today to arrange for a consultation.

CATEGORIES
Waterproofing
PRODUCTS
Repairing residential and commercial foundation cracks using a polyurethane repair method and epoxy from the interior and exterior
SERVICES
We specialize in diagnosing and repairing structural and/or water intrusion issues directly related to foundations. The extensive list of services we offer includes: * Arranging diagnostic appointments with home owners / landlords / commercial clients Inspecting problem areas in a customer
STYLES
We are a dedicated team of professional foundation repair contractors who have the knowledge, skill and talent to ensure each repair is performed with the utmost care, attention to detail, and personalized service.
SPECIALITIES
We specialize in diagnosing and repairing structural and water proofing issues directly related to foundations. We specialize in wet basements repairs, interior and exterior foundation cracks, sump pumps and French Drain Installations, weeping tile systems, window wells, drainage issues and waterproofing.
WEBSITE
http://www.thecrackspecialists.com
YEAR ESTABLISHED
2004
NUMBER OF EMPLOYEES
10
PAYMENT METHOD
Visa/MC/ Cheque / E-transfer/ Cash
MEMBERSHIPS
Bettter Business Bureau / The Greater Kitchener Waterloo Chamber of Commerce
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Transferable Lifetime Guarantee
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.