Basement Technologies

I called Basement Technologies over the holidays because my sump pump stopped working and the water level was rising. It was after hours and over the holidays, but I quickly heard back from Rachel, who arranged for a technician to replace it first thing the next morning. The next morning, just before the technician arrived, we found out that it was an issue with the power supply and our builder (during a reno) resolved it. I called immediately to let them know, and Randy was friendly and courteous and assured us they would use the sump pump for another job and wouldn't charge us for the last minute booking and cancellation. Just after that call the technician, Scott, arrived with the new sump pump. We told him as well that it had just been resolved and he too was friendly and even laughed about it. Overall it was such a great experience. Basement Technologies will definitely be our first call for any future basement issues!