Good afternoon Ruth (Sue),
We're happy that you choose us to move for your family again and are glad to hear that you were pleased with how this move went as well.
Thank you for the kind review.
May you all make many new memories in your new homes!
Have a great day :)
Rockbrune Bros Ltd.
Good afternoon Sarah,
Thank you for choosing us for your long distance move and for the great review.
We hope you make many more new memories in your new home!
Have a fantastic evening
Rockbrune Bros Ltd.
Don't bother getting an estimate, it is meaningless
Good morning Susan,
As per our previous conversation we're sorry and understand your frustration but during your estimate with the Relocation Consultant you advised that when using our smaller truck (straight truck) there wouldn't be an issue with getting up your very steep driveway which we did provide the day of your move but it turned out that it couldn't get up the driveway after all so we had to use a smaller shuttle truck to transport your goods from the house to the bottom of the driveway into the straight truck which caused the time to go over your estimated time. Communication was given with you both the day before your move (as we call to do a COVID-19 screen call) and also the day of when dealing with the issue. We're sorry that you feel the amount of good will gesture wasn't a large enough amount for you but something is always better than nothing in my opinion.
We have learned from this experience and know now moving forward (should we come across a situation like this again) what to do.
May you make many more new memories in your new home
Have a fantastic weekend!
Rockbrune Bros Ltd.
Good afternoon Bernard & Linda,
We're so glad to hear how pleased you were with your move and also happy that you choose us again for your second time around! We do apologize again for the damage of your mirror but happy we were able to find you a new one in return.
Thank you so much for your amazing review and recommendation.
May you make many new memories in your new home :)
Have a fabulous day!
Rockbrune Bros Ltd.
Very fast, knowledgeable movers
Good afternoon Christine,
We're glad to hear that you were please with the services we provided to you for your move.
Thank you for your kind review and future recommendations!
May you make many more new memories in your new home!
Have a great evening
Rockbrune Bros Ltd.
Good afternoon Greg,
We're so happy to hear how well your move went and how efficient the crew was during the load and delivery.
Thank you for your amazing review!
May you make many more new memories in your new home!
Have a great evening
Rockbrune Bros Ltd.
Move out and contents to storage
Good morning Scot,
We're please to hear that you were happy with how both your local and long distance moves went. We look forward to providing you with our services again once you're ready for your storage household goods to be delivered.
Thank you for the kind review!
Happy house hunting and we look forward to hearing from you soon :)
Have a fantastic weekend!
Rockbrune Bros Ltd.
Good afternoon Helen & Fred,
We're happy to hear how please you were with your move.
Thank you for the great review!
May you make many new memories in your new home
Have a great day
Rockbrune Bros Ltd.
Good afternoon Robert,
We're so glad that you choose to come back and have us provide you with our services for your move again. We will definitely let all the guys know how appreciated you were for their efficient and careful work and also their great attitudes while on the job.
Thank you for such a remarkable review and the future recommendations from both you and your daughter.
May you make many more new memories in your new home!
Have a fantastic day!
Rockbrune Bros Ltd.
Good afternoon Susan,
We're so glad to have you as one of our repeat customers and to know that you're always happy with your moves! Thank you for your kind review.
We hope Andrew makes many more new memories in his new home.
Have a fantastic weekend!
Rockbrune Bros Ltd.
