All the locks changed in my new house
I recently purchased a new home with 7 exterior doors that needed to have their locks changed. I was planning to rent out two units of the home and needed a system in which I can change the locks easily when a tenant moved out.
The first locksmith company I called off the web told me to use the 'Smartkey' lock system. I arranged a time for that locksmith to come and give me a quote but he never bothered showing up - thankfully!
I ended up calling Pre-Lock and spoke to Trystan. Right away, I saw the difference in expertise and professionalism. He explained why the SmartKey system wasn't the right choice for my house and suggested a Master key system which made so much more sense.
I sent photos of all the doors and he provided me with a quote.
We set a time for the service. Alex was the service man that came out. He called me to let me know exactly what time he would arrive... and actually arrived right on the dot. He was professional, knew exactly what he was doing, and answered all my questions.
I paid exactly what I was quoted and the doors actually open and close better than they did before.
I will be using Pre-Lock everytime I need a new lock changed and will highly recommend them to all my clients.
It's great to see there are companies out there that can still provide great service and do a great job.
- Approximate cost of services:
- $650.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Great to hear our team has lived up to your needs . I will let them know how happy you are .