Having used Arpis before they were my first choice to replace my aging hot water tank in my house. It was easy to call their number and setup the job on the day of my choosing. The 2 technicians showed up on time and quickly completed their task. I was shown how to operate and maintain the new tank and am very happy taking long hot showers now :D
i took a point of 100% because after they left i did a load of laundry and it seems like they took they laundry drain tube out of the drain (to use drain to empty old tank i guess) and never replaced it, so my laundry maching gave my basement floor a pretty thorough washout. please be more careful next time Arpis!
- Approximate cost of services:
- $1,000.00
- Company Response
Hello Jbmigel from Calgary,
Thank you for the feedback. We will certainly remind our technicians to replace the laundry drain tube! We are glad that it was troubleshooted. Would it be to much trouble for you to email your contact information to reception@arpis.com with the subject title Homestars so we can follow up with you in person or if you could call 403.236.2444. We would like to follow up and check on the situation. Thank you for telling us that and we sincerely apologize.Ruby Gill
Customer Relations
Arpi's Industries