AA Floors & More Ltd

I got my flooring of my condo completed on Aug 01, 2018. As of writing on Aug 31st, I have not been refunded for the returned material and overcharge on the flooring area. I was dealing with Alex and before that i got a quote from Myron. Alex quoted me higher price on installation and laminates than Myron which was unnegotiated. Then I showed him earlier quotes, he reduced though but I lost the capability of negatiation. He adjusted revised invoice, still one item was charged for which he refunded me in cash. I told him to send more material in case its short on my estimates. Alex told me that they usually send more.

On the day of installation, installers brought exact quantity and it was found short towards end of installation, then installers ordered more than required. They took back two boxes out of 5 ordered and a box was used only 30%. Still I was charged for all this material and for the total area (according to this material) for removal and hauling of the old carpet, and installation of floor. I wrote an email, but there is no response. I spoke to Alex three times and he promised to adjust and refund on the same day, everytime. He didn't do anything and in my last call to him, he told me that his manager Ross has not adjusted the quantity yet. Then I spoke to Ross, he promised to do it last week. Nothing happened so far. The overcharge is approximately $300., but looks like they don't intend to refund. I have now opened a dispute with my credit card company. But it will take long, they have started the process by requesting AA Floors to send the invoice. I will never like to go to such unfair people. Problem is not with AA Floors as such, but with Alex. This guy is habitual over-charger (as I saw in three different invoices) and then never does anything for his promises. I am planning to call Alex and Ross again today. STAY away from Alex.

We have placed two orders with AA Floors & More, each time for the same exquisite hand scraped & distressed engineered oak flooring. Peter provided exceptional, pleasant customer service and guidance. He also honoured the (lower) price we paid on the first order when we came back months later to buy additional flooring. Along with looking fantastic, we've been really happy with how well the floor has held up to regular use and how easy it is to clean. Overall, we are thrilled with price, service and quality of the product. Will heartily recommend AA Floors & More to anyone.
P.S. I have tried about five times to upload a photo to this site but have been unsuccessful. It just won't upload. I'd love to share a pic of our beautiful flooring but just can't seem to make it work. AA Floors & More pleaes feel free to contact me to assist with uploading the photos.

We have had to deal with a lot of people as we prepare to move to our house and AA Floors is definitely one of the best ones that we have had to deal with. The moment we walked into the store, Myron gave us a warm welcome and provided suggestions on what would fit our taste. We took some time to decide on the floors and Myron gave us a specific recommendation based on us having a small baby. We discussed pricing and were surprised at how good the prices are for the quality of product that we are getting. Myron went the extra mile by going to our place to help do some measurements as well as to provide an assessment on whether their installers can help us. We didn’t end up going with their installers as we have other work that needs to be done to our place but I’m sure their quality of service is unparalleled. All in all, AA Floors & More provides excellent people, product and price. I would definitely recommend this store for your hardwood flooring needs.

I paid over $8200 for hardwood floor installation. The task was completed with little expertise and then charged me $300 for an hour work to hold the furniture from other side with me to move from one room to other. Choice is yours!!!! Very sneaky operation!!!

We are refurbishing our home to sell during the summer.
One of our best decisions was to redo the floors in the family room and our two bedrooms.
We pulled up the old carpet and laid down laminate flooring and were blown away by how great it looks, American walnut by Swiss Natural is the homerun of our renovation work thus far.

I was very impressed with the craftsmanship displayed by Andrew who installed our vinyl floor on June 1, 2018. He was very meticulous and professional. It was a joy to watch him practice his craft. His work is impeccable! I would recommend him to anyone, without hesitation.

We purchased hardwood for our house at AA floors. Received great customer service, were provided with detailed explanations on the different types of hardwood and assisted in making a decision for the best fit in our house. They have a lot to choose from, and great prices! I would certainly recommend the store.

Great quality for the price. Working with Myron and Peter has been easy, they've been so accommodating and friendly through the whole process. The floors look great and I would purchase again.

The guys at AA Floor and More were the biggest help and best selection after shopping around a lot. Great quality products with great prices. Thanks again guys!! My family and i couldn't be happier

After visiting several flooring stores a friend directed me to AA Floors. Randy approached me and he was so patient and explained everything to me which helped me decide exactly what I wanted. Randy is amazing!!! He knows his stuff. I now have new hardwood flooring in my entire home and I could not be happier. I love my new flooring and it is without a doubt because of Randy. Thank you Randy!!!!