Air Solutions

My Parents had a furnace installed by Air solutions. They came last year and serviced it as well as a tankless hot water heater and an AC unit.
Air solutions said the electric air filter was not working, They removed it to fix it. Charged my parents 150 for a filter to replace it (not electric). The 1200 dollar electronic filter didn't come back. Air Solutions did call shortly after they removed it and said it will be in soon and we are coming to put it in but never showed up. Here we are a year later. I placed a call to air solutions last Friday, John wouldn't tell me where his business is located. You cannot call this business and get an answer he always has to return the call. The only way he would begin to fix the problem is if we book another service so he can see what we are talking about. So in other words charge my parents who are 78 and 82 another 360 bucks. I gave him one week to have the filter returned or a cheque for 1200 dollars to my parents by Friday November 15 or I was going to call the police. I have called the police and filed a report, the saga will continue until my parents are reimbursed. Never have this company in your home.