Classic Fireplace and BBQ Store

Fireplaces
Toronto ON M1B 5M5
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HomeStars  >  Fireplaces in Markham  >  Classic Fireplace and BBQ Store  >  Valor Fireplace Warranty Claim
Andrea from Rouge Hill
Andrea from Rouge Hill
4 reviews Scarborough, ON
10/10

Valor Fireplace Warranty Claim

The finish on the trim of our Valor fireplace doors was starting to chip off, however we were informed it was well past the warranty period for our 2018 model and the cost to replace the whole door unit was ~$1K. Despite being over the warranty, Bruce at Classic Fireplace went to bat for us with Valor and got them to approve a warranty claim for this door defect even though fireplace was >5 years old. Classic came out to install the new doors quickly and without issue, and we couldn't be more pleased with the service from end to end provided by Bruce and Classic Fireplace!

Approximate cost of services:
$0.00
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