Booking:When I called Mr. Potlight, I left a message and John called back within the next hour or so. He gave me a quote over the phone asking how old my house was and what I generally wanted done. John was able to confirm that I could have potlights installed the next morning. At 9:30am sharp, John's brother Mohammed arrived with Hussain.
Service: Mohammed worked efficiently and was very kind. He asked what we wanted, did an on site consultation and confirmation. I was very impressed by the level of professionalism and expertise he had to offer. Mohammed would point out any issue and offer solutions and alternatives on the spot. He was friendly and open to questions. I can tell that he loves what he does and is very good at it. As an electrician, I even asked him if he would be able to fix my broken doorbell. Mohammed was very accommodating and gave me a reasonable rate for that repair. Everything was done within 3 hours. In addition, he showed me how to change the bulbs and gave me extra in case anything burnt out. There were no complications and both he and Hussain cleaned up quickly. They were also very respectful when walking through the house when areas were not covered and took off their shoes.
Quality & Price: The rate was very competitive at $79/potlight. I cannot review on longevity of the work (will edit/update this review a few months down the road), but I am very impressed by the work and price. Both Mohammed and Hussain worked very quickly and worked well together.
Overall: Recommended by a family member, before calling Mr. Potlight, I googled reviews and noticed very good comments on HomeStars. My experience echos those of others. I am very pleased with the work and absolutely loved Mohammed!! In fact, he was very approachable and easy to speak to which made the process very smooth. I would definitely recommend this service to others and would call them again for any future jobs I need done.
- Approximate cost of services:
- $1,000.00
- What could this company do to improve their services?
- Have a better booking system. I had to leave a voicemail since no one was there to answer. I found John a little awkward to speak to but I adored his brother, Mohammed!!
- Any advice to offer fellow homeowners facing a similar project?
- Know roughly where you want the lights and the switches to go. Do you want a dimmer? Also to move "breakables" away from the work area. Have cash handy!!
- Company Response
Thanks