They took the cash from my wife and didn't issue an invoice. The carpet they installed is all wrinkles after a month only. I called Mike to get a warranty repairs and he was very rude and arrogant over the phone . He was making all kind of excuses for the wrinkled carpet, from being installed long time ago to dragging furniture over the carpet. They didn't install tack strips to stretch the carpet and it is loose from the sides and floating. Anyway , they send someone to repair after a week of talks over the phone. The installer came to our house , inspected and said he is going to get the tools from the van. Then he returned in the house with no tools and said they didn't do that job and do not remember this house. Mike remembered over the phone the house and the job very well. Anyway, keep away from Mike and his installers!
- Approximate cost of services:
- $1,500.00