Richcraft Homes

Builders
Ottawa ON K1G
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HomeStars  >  Builders in Ottawa  >  Richcraft Homes  >  Terrible customer service
Chantal from Burlington
Chantal from Burlington
1 review Ottawa, ON
0/10

Terrible customer service

I put an offer on a 2008 model home owned by richcraft but listed by an agent. 0nce the offer was accepted, I made a $5000 deposit and did an inspection. Unfortunately my financing did not work out and I asked richcraft to let me out of the contract since financing was part of the conditions stated in the contract. It has been over a month now and richcraft has refused to give me my deposit. I have called the office several times and Natalie smith is always in a meeting. She only called back once and said they will contact their agent and still no word. I will never ever deal with richcraft again. Customer service sucks. If I don't hear from them this week, I am hitting social media and court.

Approximate cost of services:
$578.00
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