Maple Leaf Flooring Ltd

Floor Laying & Refinishing
Calgary AB T2E 4R3
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Reviews for Maple Leaf Flooring Ltd

Average customer rating:
9.2 10 (46 reviews)

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Tracy
Tracy
1 review Calgary, AB
10/10

Carpet

The overall experience was amazing. Jensen who helped me choose the carpet was very informative and helpful. The installers were great guys as well. Great experience. Thanks maple leaf flooring!

Approximate cost of services:
$2,300.00
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Company Response

Really appreciate this review Tracy! Choosing carpets is not an easy task so its beyond important for us to have a good selection with knowledgeable staff but most importantly professional installers because at the end of the day the installers are the guys that make us shine!

Private User
Private User
Private User reviews Calgary, AB
7/10

replace floor tiles in master bedroom and guest wash room

In general a good work except the following:
1. lack of dust control
2. runner from the main door to the washroom not completely cover
3. poor on finishing and had to surprise and remind to do the final touch up

Approximate cost of services:
$3,000.00
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Company Response

Thanks for the feedback.
We are sorry to hear that the dust control was not up to your expectations, however we did do a lot of work at your house with removing the old tiles, sub floors and sanding of the sub floor to smooth it out for new flooring. We would love to be able to provide a dust free renovation but that would be impossible with that type of work.
For the Runner piece, we are not sure what you mean and it was never brought to our attention, if you would like us to take a look at it, just give us a call and we will send someone out immediately to have a look.
With renovations of any type, there may be some areas that require return trips for touch ups so were sorry for this inconvenience.
Thank you for comments, we will definitely try harder in the future!

ruth.kisinger
ruth.kisinger
1 review Calgary, AB
10/10

Flooring replaced throughout our home

We had our upper level carpet and main level carpet replaced. Also had vinyl flooring installed on the main level in the kitchen/dining, front foyer and back entry.
Showroom sales staff were informative, professional and thorough.
On site installers were friendly, clean, and professional.
Would highly recommend this company to family and friends.
Their customer service on all levels exceeded our expectations.

Approximate cost of services:
$10,000.00
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Company Response

Thank you very much for the nice review Ruth! Were very pleased to hear you're happy with everything, we did a major renovation at your house so were glad it went as planned and you're happy with the final job.

Dutchdecor
Dutchdecor
2 reviews Calgary, AB
10/10

New tile in front entry, entire bathroom with heated floors, re-finished 500 square feet of hardwood flooring, new vinyl flooring in back entry, hall and Laundry room.

I would highly recommend Vince and his team, this project was fairly large in scale and we had a very tight timeline within which to work. Overall everything ran on time and questions were addressed promptly and professionally, minor deficiency's ( which are to be expected in any job) were dealt with very quickly. The finishing of the hardwood floor is especially exceptional the two gentlemen doing the work were polite and meticulous. The flooring was original to 1958 and had carpet glue on in some areas, as well as repairs needed from where we had moved walls. They were repaired as needed, sanded, stained, and finished. The tile in both the bathroom and front hall look amazing, Vince was easy to deal with and offered great suggestions. In the back hall and laundry, we decided at the last minute (the day of installation) that we wanted to add a cork underlay to make the floor warmer and Vince was able to make that happen.

Approximate cost of services:
$12,000.00
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Company Response

We really appreciate this review! Renovations has got to be one of the most stressful times for a homeowner so we try to ensure that the whole process from the initial design phase to the final installation phase goes as smoothly as possible. Vincent has been in this industry for well over 20 years now so his expertise really shows when it comes to the design/selection phase but at the end of the day the installation is what really matters and thats why we make sure our installers are qualified for the jobs needed done.

H. M.
H. M.
1 review Calgary, AB
10/10

Basement stairs and family room carpet installation.

The install was fast and the 2 man crew did a great job. We had already painted and they were careful not to scratch the walls.

Approximate cost of services:
$1,800.00
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Company Response

Thanks for the positive review! Carpet is a hard material to bring in the house because of its size and coarse backing so were glad there wasn't any damage to the newly painted areas.

Usha in Calgary
Usha in Calgary
1 review Calgary, AB
10/10

Replacing carpet with hardwood and polishing the existing wood

The existing carpets covering part of our main floor were worn and we were looking to replace them with hardwood. We also wanted to get the existing hard wood repaired and polished to match with new flooring.
The work by Maple Leaf Flooring Ltd. Was done on time with exceptional quality. We recommend them for any of your hardwood flooring needs.

Approximate cost of services:
$7,000.00
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Company Response

Thank you very much Usha! We're very happy to hear you love the new floors and were thankful we got to be part of your project.

Fahim in Calgary
Fahim in Calgary
1 review Calgary, AB
10/10

Condo Renovation

Great selection of all types of flooring, Vincent and Staff are very friendly, helpful, knowledgeable and will help with design. I am very happy with the final product, would recommend to friends and family.

Approximate cost of services:
$4,500.00
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Company Response

Thanks for taking the time to write us this review Fahim. We know you've got lots going on with getting your condo back together so it really means a lot to us that you were able to take time to give us this positive feedback.

Private User
Private User
Private User reviews Calgary, AB
10/10

Hardwood floor install Master Bedroom in Calgary

Nice work - The right choice to install hardwood in the bedroom - what a transformation! Maple Leaf flooring was the least expensive as our hardwood was very expensive. Beautiful work! Highly recommend.

Approximate cost of services:
$6,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks a lot for this review!

Rochelle in Toronto
Rochelle in Toronto
3 reviews Toronto, ON
10/10

Carpet stair runner

Haneef is a master of client service which, in my mind, is what differentiates the superior retailer. Every aspect of this purchase was handled with care and professionalism and I appreciate the extra lengths Haneef took to ensure my satisfaction. To him and his installer, thank you for a job very well done.

Approximate cost of services:
$1,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Sorry but this was not us unfortunately. Happy to hear you are satisfied with the carpet runner though

Karen from Calgary
Karen from Calgary
4 reviews Calgary, AB
10/10

Great hardwood service

Maple Leaf Flooring and specifically, Jensen went above and beyond our expectations. Jensen was very helpful in suggesting choices for hardwood, finding the product we were looking for, and making home visits to make sure we had mutual understandings of the final vision. The hardwood was installed when we are on vacation and when our restoration company reneged on clearing our furniture and glass valuables, Jensen and his team stepped in to do the work (charging us, of course). The finished flooring was fabulous and done with great care. Very happy with Maple Leaf!

Approximate cost of services:
$9,000.00
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Company Response

We really appreciate this review Karen and it was definitely our pleasure to help you out while you were on vacation when the restoration company backed out on you. Renovations sometimes dont go as planned so we dont mind helping if we can.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Maple Leaf Flooring Ltd

Maple Leaf Flooring has been around since 1998 and prides itself on high-quality flooring and professional attitude. Starting a small family business with a 1000 sq. ft. store on Center St. and 12th Ave. , Vincent On and his two brothers began providing customers with top-quality supplies and installations for ...
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