- Approximate cost of services:
- $2,500.00
Poor service and Fabric quality
Glen I'm so very sorry to hear of the unfortunate incidents that occurred after we received the correct fabric colour from the manufacturer and completed the installation to your satisfaction.
We certainly would have addressed the subsequent issues as they came up, but since we did not hear from you, we had no way of knowing there were problems. Our final installation was in 2017 and that was the last we heard from you.
When we received the return authorization from the factory, we had no way of knowing who it was for as we had not initiated the request. We did, however, contact the manufacturer immediately to let them know that we had received the forms in error and with the customer's best interest in mind, they should find out who the forms should have gone to.
I now know that someone else is dealing with this issue for you and I wish you the very best.
Thank you for taking the time to leave a review, it is much appreciated! We do our very best to ensure that all jobs run as smoothly as we can possibly make them - customer satisfaction is always our goal. So very happy you are pleased with the end results.
Sureway Window Fashions 403-253-1688
Living Room & Dining Room honeycomb blinds
Margaret and her team are the best!