They are only interested in “the sale” not making it right!
My wife bought a gas stove , wall oven, dishwasher, 36” refrigerator and a microwave with trim kit. (Total $8500) The microwave and trim kit were the wrong size! I returned them to their store March 8 in the original condition and packaging. Neither had been installed. April 10, I
Inquired as to where our refund was. Was told the trim kit was scratched and could not be returned. It was as shipped when I returned it. Furthermore, I had to remind them of their failure to look after this matter in a timely fashion. Now that they insinuate I’m being untruthful re: the condition of the return, I’m a very unsatisfied customer and am willing to let them keep the full $$ of the return.
John W.
- Approximate cost of services:
- $8,495.00