Otto's Masonry

Of the highest reviewed on Homestars and four contractors later, I found Otto to be the most honest and fair with his quote; he came to assess the job himself, took pictures, listened to our concerns and gave an honest recommendation. A written quote was given shortly after.
He proved to be a man with integrity (that’s saying much in this business) as he and his team went above and beyond to address our requests and correct arising issues. John and Jason were punctual, professional, respectful and accommodating and left the premises tidy. There is a noticeable difference in basement temperature after the mailbox fill-in (it’s freezing in cold weather). Also, my emails were answered promptly by either Otto or Tony and all concerns addressed. I was pleased with the outcome of the work done by Otto Masonry and would definitely recommend to friends and family and contract their services in future if needed.
PS. We asked for a chimney repair of damaged and crumbling bricks as the lower half of the chimney was intact – this was also more affordable for us. Otto was the only one to recommend a chimney repair and not an entire re-build as other contractors did. He said the bricks were in good condition and a re-build was not necessary but would do it if we wanted. One contractor would not come to the house but proceeded to give a quote over the phone (Really?)…said he knew the area…I don’t know what the area has to do with my particular house or chimney! Another quoted almost 5x the price for spot-pointing (not full tuck pointing) and 2x for mailbox fill-in using “removed brick from chimney”. I understand brickwork/masonry is expensive but this is price gouging and beyond ridiculous. Buyer Beware!