I am extremely disappointed and frustrated with Frigidaire! This is not the same quality company that our parents use to believe in. My dishwasher, purchased new 4 years ago for $800 has always given us issues. Fortunately we purchased an extended service contract. 1 year ago right before my warranty ended we had to replace the whole control panel. Now 1 year later, the same piece needs replacing again at a cost of $330. I called Frigidaire who was nice enough to offer me names of people in the area that could fix it (at my cost). Thanks for nothing! Obviously the part wouldn't cost them $330 and yet no support that in 4 years there product is worth garbage. I work in the automotive industry where people are quick to hold me accountable even if it's the manufacturer's fault, often times I need to pay to keep customers happy. This doesn't seem to be the same practice in the appliance world I guess! I will be buying a new dishwasher and it won't be a Frigidaire.
- Approximate cost of services:
- $800.00