I am very disappointed with this company, after hearing positive recommendations both online and in person. We called them for a leak from under the kitchen sink into the basement. They came promptly and fixed two problems, charging us around $200. At this point I was quite pleased with the service. A week later it was leaking again. They came back (promptly) and said it was a different problem unrelated to plumbing and that they couldn't fix it (we needed to replace the counter). A week or so later there was a massive leak from under the kitchen sink into the basement, obviously not related to the counter. When I called Michael to tell him there was another leak he immediately became defensive, rude, and hostile, and warned me quite rudely that if it was not a problem with the part they had fixed then I would have to pay. He did promptly send a plumber who said we had a brand new problem in the exact same area - another leak from under the kitchen sink into the basement unrelated to the work they had done - complete coincidence, he said. Without arguing, we paid another $200 to have this new problem fixed. Then a few weeks later it is leaking AGAIN. When I called Michael this time he was shockingly rude and even insulting. He promptly sent a plumber back who now says once again that it is a problem with the counter. I don't know enough about plumbing to say definitively that this whole saga is their fault (maybe three unrelated problems within three weeks that all produce a leak from under the kitchen sink into the basement is just a huge coincidence), so I will not pass judgement on their plumbing. As well, the two plumbers who came to our house (Anthony and Daniel) were both courteous and pleasant and I had no problem with them. However, the way I was treated over the phone by Michael was unprofessional and unpleasant in the extreme. Overall, I strongly do not recommend.