Universal Lamp Mfg

Transforming a new house can be done inexpensively by simply exchanging light fixtures. With vastly different styles, one of our biggest challenges was agreeing on light fixtures. After travelling what seemed around the world, our journey ended at Universal Lamp on Cartwright Avenue. Nestled within their enormous selection our eyes became transfixed on a large circular white linen semi-flush mount drum fixture with gorgeous baguette drop crystals: contemporary/modern (him) and antique (me).

These beautiful pendants are tasteful and timeless. Perfectly suited for our home and decor, we purchased three - we can agree they compliment our unique styles.

we had a very tight budget to redo our lighting on our 3 story narrow old house. some of the elctriscsystem would not work , the others were mismatched, we wanted something simple but uniform all along the florrs. Universal Lamp offered the best service, and the most affordable simple but modern looking small accent lamps

We went to Universal looking for three new ceiling fixtures. We were really impressed with the selection and variety of different styles. I found a lot of other stores had either very boring, traditional lights, or super modern ones. We found amazing, stylish fixtures to suit our 100-year old semi for prices half of what I expected (based on other stores). Elsa helped us nail down the style we wanted/needed in a matter of minutes; we had looked a lot previously but couldn't quite come to any decisions. She had a great read on our personal style and also what would look appropriate in our home. When our fixtures were installed several weeks later we found that the beautiful bulb that was sent for our porch light did not work in the fixture, although a regular incandescent bulb was fine (and the bulb worked in a lamp). When I called the store to explain the problem they were unbelievably helpful. Two of the staff worked together to figure out what the problem was and said they would send me what I needed (either a bulb or an extender for the socket). Without any further follow-up, an extender arrived in the mail shortly after, the light now works as expected. I am very impressed with the customer service, the product and the prices at every step. I will recommend everyone I know go to Universal for their lights.

This is a very beautiful store.Their selection of classical european chandeliers is great and my favorite.Good quality lightening fixtures for decent prices.
Very good customer service and helpful,friendly staff.
I would definitely recommend.

i came here after it was recommended by a friend and at first i thought it was too far from downtown but it didn't take long to get here and i'm so glad i came. shopping here was a very possitive experience because they have so many things to choose from at good prices. i didnt want to go to home depot or ikea even though it would have been a little cheaper because i wanted a more unique look and i got it here. my kitchen and hallway look so nice and the lights i got are very cool and go perfectly. the woman who helped me was really helpful and she called right when the items i ordered that weren't in stock came in and arranged to have them delivered to me so i didnt need to go back.

n The pricing was great. They have a very big selection and I would be happy to recommend them to everyone I know. Great discounts :) and I love the final product.

I absolutely love this store. I have shopped elsewhere in the past but never again because I look forward to going to Universal. Their huge showroom is so beautiful and they have millions of products on display. They have all styles, and a lot of trendy and modern things, which was what I was looking for. I bought a few pieces from their own line that they design so it is exclusively theirs. They are crystal chandeliers with shades around them. They come in all shapes and sizes and have been featured in a ton of decorating magazines. My decorator recommended coming here first and I am so glad she did. They are stunning! And the staff were so nice and professional and helpful. Everyone who helped us was knowledgable and friendly. Their prices are great and very competitive. You won't find better prices anywhere. I think everyone should shop here. They also some trendy home accents that are displayed around the store, which make it feel very upscale. Highly highly recommended.

I have shopped at Universal countless times, and because of the ease of transaction, and their willingness to help find the right lighting, I have been a loyal shopper ever since. Their pricing is extremely competative, and the lowest for many specific pieces. I highly recommend this store.

My husband recently purchased new lightings for our house - both indoor and outdoors.

The price was very competitive (we saw the same items at a different location for double the price).

However, the service was poor - the sales person that was with us had no clue on lighting and could not give us any suggestion. She interpreted our conversation while we were trying to tell her what we like to say "hi" to her friend, we had to stop and repeat ourselves. POOR MANOR! She did not even check to see if the lights were okay before giving to us. Basically she gave us a broken light - now we have to drive across town to return it. (all these other store we have purchased from have double checked before giving it to their clients).

Although we experienced some problem with this saleperson - the store still has one of the best selection and very competitive price. We will try to avoid her next time we purchase another item from the store again.