Two Men And A Truck

We lived on the second floor of an old apartment building with no elevator and we had a lot of big, heavy furniture. These guys arrived on a fairly hot morning and worked non-stop until the apartment was empty. We had all the boxes marked as to which room they were to go in and when they crew was finished, all boxes were where they should have been. I have to say that these guys were very efficient and professional. Should we ever need to need to move again, this company will get the first call.

DO NOT USE this company!!!! I used them to move from a small condo in Toronto to a house in Peel Region. The movers I had were rude, they initially refused to take down wall mounted mirrors and a bed, even when I booked it they said they can do that - they just wouldn't assemble or mount at the new location. That was fine. Eventually he did take it apart. The other mover dropped items loading into the elevator and simply said "oops" I asked if anything was broken, he said no.

Once we got to the new house they would not listen and placed things in the wrong rooms and up against the wall when I asked if it could be placed in the middle as I was having it painted the next day. They damaged 2 items, (a standing mirror, and drawers to my office desk.

After 25 or more emails they refused to pay for replacement and offered to have it fixed. After several attempts to come and pick up the items and not showing up, they finally arrived over a month after my move. They had the items for over 2 weeks and contacted me and stated they were "good as new" again several attempts to deliver them with no shows. They finally arrived on Octobet 19th (I moved Sept 2) the items were not fixed and was obvious that it wasn't fixed.
I was dealing with Danville Jack (assistant operations manager) - wouldn't return emails, and told me that there was nothing he could do as the items were fixed!

Please anyone moving do not use this company - worst moving expierence ever!!!

The move was long,

Don't use this company. They came out to do a quote. They didn't send enough employees and it took twice as long and of course they charged me double! I paid them $600 right away and told them I would pay the rest when I got paid next. They harassed me with calls. Even called me at work. So after 1 and a half weeks they had a man come to my work with court papers! In their report they made false claims about items they moved. I sold most of the items. Run from this company. Awful
experience.
!!!!!! As I expected I sent an email to them upon their request to have things rectified and they didn't return my email. This has now been 3 weeks. They of course only put their response on these reviews to look like they care and want to help you out.
Not surprised
Bryan

Horrible. Sent 2 movers when there should have been at least 4. Was told that appliances needed to be moved. Quote included 10 boxes, 3 beds and furniture. What move only has 10 boxes for an entire house?!??!?! Spent at least an hour trying to coordinate more movers to come who mostly went for cigarette breaks and one actually decided not to work because it was starting to rain... all on our dime. A stand alone freezer was damaged, our crisper drawer was cracked, floors damaged and kitchen cupboards damaged. We thought that the feet were broken on the range and were told that they were put back on and fixed... our stove has no feet and sits on a downward slope. They left the stove over the scratched floor hoping we wouldn't see. They said whatever stuff could fit in one truck could go... the rest couldn't. I still have a whole garage full of stuff. The truck leaked, my whole pantry was soggy and had to be thrown out. The two original movers were great and worked to the best of their ability... but they were not prepared for this move. No walk through was done by the company. Original quote was $1100 and total price paid was $3000 and I now have to hire other movers to complete the job. NEVER USE THIS COMPANY.

We had company move us 2 months ago, they scratched hardwoodfloors and ripped mattress. I complained, they fixed floor, but nothing about mattress was told it would not be replaced. Also got charged for 6 hrs only took 2 1/2 again was told they would look into it. Haven't heard back. Never using company again and telling everyone I know not to.

I booked this company on August 5,2015 and put a $250 deposit on my Master card.On the 15th of August Master Card informed me that starting on Aug.6th someone was trying to put purchases through my account,not once but 8 different times.I had not used the card since March so this was very suspicious.The move went well but this left me feeling untrust for someone in the company.I wasn't charged because of my limited use of the card they caught it quickly.I was not impressed with that problem.

We had a few minor damages but our new ?$1000.00 entertainment unit with a fireplace was treated very carelessly and the numerous glass pieces that were part of the fireplace had tumbled out and were left laying on the floor where our pets were walking through. Also the doors and front piece were off their 'hinges'. It was left up to us to put it right. We have 2 automatic beds which they were to set back up and make sure they were in working order. They completed one but the second one wasn't done. We didn't know until after they left. We couldn't locate the cord that was to plug into the wall. There was no choice left but to put the bed on its side to find the cord. We are both seniors and these beds are very heavy. I called the office right away and explained the problem and could they send someone over right away to fix the issue. We never heard back and because we needed the bed that night, my wife and I attempted it
ourselves. With both of us having handicap
issues, it was difficult with the bed being as
heavy as it was but we eventually managed. I
sent 3 or 4 emails to Dan along with
photos of the damages and problems etc. We
received an email back eventually saying it
would be looked into. Our move was June 15/2015 and as of today August 25/15 we have not heard a thing.
During the packing and moving the next day, we tipped each young man $10 to buy lunch. They were very pleasant and helpful apart from what was mentioned above.