Two Men And A Truck

Moving & Storage
Burlington ON L7R 4J4
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mich447 from Toronto
mich447 from Toronto
6 reviews Toronto, ON
0/10

Moving Services

Horrible. Sent 2 movers when there should have been at least 4. Was told that appliances needed to be moved. Quote included 10 boxes, 3 beds and furniture. What move only has 10 boxes for an entire house?!??!?! Spent at least an hour trying to coordinate more movers to come who mostly went for cigarette breaks and one actually decided not to work because it was starting to rain... all on our dime. A stand alone freezer was damaged, our crisper drawer was cracked, floors damaged and kitchen cupboards damaged. We thought that the feet were broken on the range and were told that they were put back on and fixed... our stove has no feet and sits on a downward slope. They left the stove over the scratched floor hoping we wouldn't see. They said whatever stuff could fit in one truck could go... the rest couldn't. I still have a whole garage full of stuff. The truck leaked, my whole pantry was soggy and had to be thrown out. The two original movers were great and worked to the best of their ability... but they were not prepared for this move. No walk through was done by the company. Original quote was $1100 and total price paid was $3000 and I now have to hire other movers to complete the job. NEVER USE THIS COMPANY.

Approximate cost of services:
$3,000.00
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Company Response

Hello,
Thank you for your feedback. We're very sorry to hear about your disappointing experience. If you contact our Customer Care team with your name, we will be able to speak with the Franchise who moved you and come to a resolution. customer.service@twomen.ca - Chuck Resnick, VP Operations