Torwin Windows & Doors Ltd

We saw Torwin at the Toronto Home Show and were first attracted by the quality and simple lines of the windows appearing easily cleaned and maintained, and the fact custom trimming was available as we were interested in larger wooden sills. Jody the representative spoke very confidently about the product and maintained Torwin stands behind their product and workmanship and does whatever is required to ensure the customer is satisfied and happy. They most definitely did that.

After our original order we ordered 3 additional doors and some trim and there was an error made on the style of trim and hardware ordered that no one including myself picked up on until after the installation. Torwin was quick to rectify the problem and make sure everything was as we expected. The quality of the workmanship particularly with the window trimming was top notch and I can not say enough good things about Eduardo who came to do all the measuring and coordinated the installation. Every person we dealt with in the organization was professional and helpful. Overall we are very pleased with the windows and the doors. They have added to the attractiveness of our home and are more efficient in every way. I would most definitely recommend Torwin.

I guess like many, I thought a window is a window and it comes down to the best price for the best windows. I had not considered the quality aspect of installation or overall best value. It was only through the process of finding the right company did I discover the importance of the installation quality and the value. After talking to others who had selected various providers and hearing their experiences choosing Torwin became an easy decision. Competitively priced , professional with a strong emphasis on quality and a willingness to stand behind their service has made me a very satisfied customer who would certainly use Torwin again.

After meeting with several suppliers for quotes on the new front door, Torwin was able to stand high above the others and made the choice easy. I was highly satisfied with the final product and the superior customer service that has been provided. I will certainly use Torwin in the future for any upcoming renovations. Great Job overall. I get nothing but compliments on my new front door. Couldn't be more pleased.

We had our windows replaced by Torwin fifteen years ago. We had a crank that broke on one small window. The fixture was out of date but they had a supply of pieces that they used to give me a replacement. Overall I find their quality very high and their service excellent.

From my first appointment with the sales person I found them to be very knowledgable of each product they carried I appreciated that they didn't try to sell me a high end product when my needs and budget were limited. We went thru all that they carried and decided on 2 product lines that would work best for me.

From the time my order was placed to the day of installation I was pleased with the customer service aspect and cost! My new front door adds a lots of value to my home and the patio door is not only beautiful but very easy to use. The installers were polite and efficient and cleaned up every spec before they left. I am pleased with this firm and have recommended them to family and neighbours as well.

Torwin provided us with quality products and left the project with a professional finish. We recommend having all of the work done at once since scheduling problems slowed our completion. with the way we completed out whole home reno, it was not possible for us to be ready for the window installation and the trim work at the same time which did create some problems. The problems did not however effect the finished product, or the price. Competitive and professional, they are a great option to consider for window and door work.

Our entire experience with Torwin Windows & Doors has been great~!
From the initial meeting with our sales representative, Jody Crevier, all the way through to the installation it was a very pleasant experience. The installation guys were very friendly and did quality work! Clean up and installation was great!
Overall, great job! Thank you!

We had our new 8 ft Door System installed in August 2010. AMAZING! For weeks afterwards we had vehicles stopping in front of our home admiring our door system. This caused a few near-misses as our street can get rather busy at times! A few even knocked on our door to find out where we had purchased it. The consultation process at Torwin guided us to make the right design decisions. There are many beautiful homes in our area and we still believe we have one of the nicest door systems. It has added tremendous curb-appeal and we still feel it is one of the best investments we have made in our home. The installation was done by true craftsmen who were polite, neat and very efficient. We were completely delighted about the entire process from selection to installation. This is the second door system we purchased from Torwin, our first being 6 years ago at our previous home, and we had the same installer. Very rare in this day of fly-by-night companies. Thank you Torwin!

My experience with Torwin far exceeded my expectation. His staff were skilled and experienced. Our job was not straight forward and they were able to make it all come together on budget and on schedule.

Torwin installed an amazingly beautiful fibreglass front door system (TruTech)in Dec 2010. It is luxurious and truly looks, feels like and has the weight of real wood. The colour, texture and finish is gorgeous and has fooled everyone (and we aren't telling!!). The glass insert is a new design for 2011 - and we are thrilled to have such a unique STATEMENT PIECE for our home!
Installation was neat and professional - and the sales staff at Torwin were exceptionally helpful and accomodating - and fun to work with.