The Marble Clinic

Tile & Stone Contractors
Mississauga ON L5C 2V6
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Reviews for The Marble Clinic

Average customer rating:
9.7 10 (208 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Grind Polish and seal both our Marble and granite countertops

Marble Clinic was very timely. I called one day they were out to my home on time the very next day. Our marble and granite counter tops were approx 12 years old and became marked and dull. After a couple hours of work the counter tops look terrific new.

Approximate cost of services:
$585.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for taking the time to send us your feedback. We hope that you will enjoy your newly finished granite tops for a very long time. Thanks again! Ron

Jeffrey R.
Jeffrey R.
1 review Toronto, ON
10/10

Marble counter-top repair

He came on time, had all the necessary equipment, finished quickly and the repair is excellent. You can't do better than that.

Approximate cost of services:
$750.00
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Company Response

Hi Jeffrey, We heard about the results and saw the pictures of the remarkable repair done on your countertop! We are very glad that you are happy with it and were pleased with the experience you had with our company. Happy Holidays, Ron

Anna in Etobicoke
Anna in Etobicoke
1 review Toronto, ON
10/10

Clean and polish bathroom marble tiles

I found Marble Clinic to be very professional, from getting the quote to cleaning the tiles. The men that came were fantastic and did a great job. They were clean and a pleasure to have in my home. I will definitely use Marble Clinic again in the future.

Approximate cost of services:
$1,200.00
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Company Response

Thanks for the positive comments Anna. Our crews are very knowledgeable and the goal is to make sure each and every customer is more than satisfied with the work done. All the best Ron

F. Henderson in Mississauga
F. Henderson in Mississauga
1 review Mississauga, ON
10/10

Polishing marble bathroom floor and granite counter

The men who were sent to polish the bathroom floor, the shower walls and granite counter did an excellent job. They were very accommodating, arriving on time and leaving the area cleaned up.

Approximate cost of services:
$850.00
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Company Response

Hi, thanks for the great compliments! We want your granite to look the very best it can and thank you for choosing us to provide the service for you. Regards, Ron

Bousada in Concord
Bousada in Concord
1 review Mississauga, ON
10/10

Service Work

I hired Marble Clinic to clean and polish elevator tiles at a Retirement residence that is a customer of ours. From the very first call they were amazing to deal with. Professional, accommodating and very reasonably priced. They executed the job wonderfully. I received very positive feedback from the Retirement community telling me that both staff and residents were extremely pleased by how friendly and accommodating the worker was while there.
Marble Clinic is definitely my go to company for any future work.

Approximate cost of services:
$700.00
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Company Response

Hi, So glad to hear that you and the residents had a very positive experience and are quite satisfied with the work and our team. All feedback is wonderful and it is passed on to the technicians. We hope you get great enjoyment in work done on the stone for years to come! Thank you, Ron and the team at The Marble Clinic.

Areej & Javier in Mississauga
Areej & Javier in Mississauga
12 reviews Mississauga, ON
9/10

Refinishing Tile Surface and Damage

Marble Clinic is very prompt in responding to calls and consult. The workers came on schedule and worked well. The did a good job, however, when I called to get someone to fix issues that was not completed to my satisfaction, they weren't surprised - however, they brought out the technician and he did all the fixes I needed, and was also to able to adequately explain why some areas couldn't be done. (holes too small). I am a little disappointed not all the small holes were completed, but it was sufficient. The surface feels great, and the tiles do look great.
Thank you Marble clinic for the work completed, and great customer service.

Approximate cost of services:
$1,100.00
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Company Response

Hi Areej & Javier,
Thank you for the review. Whenever, the follow up calls are done we want to find out if the customer is happy. Most of the time the technicians do not have to go back, but we want the work to be done to your satisfaction. Wishing you all the best, Ron

Private User
Private User
Private User reviews Toronto, ON
5/10

Bathroom Marble Floor refinish and Ceramic shower grout

The workers were pleasant and did not leave any mess. There was a call back to redo some minor work, they were responsive and stood behind their work.
I got 3 quotes they were the lowest. I've had this type of work done before and as a landlord I've done my share of tile and grout work as well as hired others to do it. The marble bathroom tile refinishing was ok, no wow factor, previous technicians removed the toilet to work, this time they left it in place which was an obstruction to the best job. The work in the shower was acceptable but a call back to redo the silicone was required. Again they were responsive to complaint. While the price was fixed in writing there was a request for additional payment which I declined and they relented.
There seamed to be a cycle of me complaining, their an excuse, then they fixed it. Good people, maybe not their best performance.

Approximate cost of services:
$750.00
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Company Response

Your feedback is greatly appreciated. Our technicians do try very hard not to have any reason to go back, but it does happen. That is why do we follow up the next day with a call. I am not sure of the job that you are mentioning, but this shows us that we also have room for improvement. Regards, Ron

Yosef in Burlington
Yosef in Burlington
4 reviews Burlington, ON
4/10

Marble sealing

Marble clinic sealed my new marble tile. The job went well, I can or say that they did something special though. The technician spent a lot of time cleaning the area and just a few moments on the actual sealing. What I found disappointing was the cost- I only had 180sqf of marble area and they charged me for 500sqf. They claimed that this was the minimum charge for sending a "crew". The crew so called was one man and a truck. I think this company should revise their pricing also to accommodate residential houses and not to call one man a crew.

Approximate cost of services:
$560.00
1 of 1 people found this review helpful.
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Company Response

Hi Antonella,

I am sorry that you feel that way. However, you were informed of the minimum charge well before you agreed to go forward with the job. We do appreciate your feedback. Thank you, Ron

Ted Chant in North York
Ted Chant in North York
1 review Tiny, ON
10/10

Marble Tile Repairs

We undertook a major renovation to our seasonal home near Midland and used a tile contractor from the 416 area who was recommended. We were very disappointed in that contractor's workmanship - staining of shower floors as one example- and the work was left unfinished and unusable. Marble Clinic stepped in and saved our project - they appeared at site right when they said they would, stayed through until the job was finished and did an absolutely fantastic job. Their technician did not leave until his work was completely finished and our quality outcome expectations were met. It was a pleasure to deal with Marble Clinic. I would recommend them in a flash.

Approximate cost of services:
$800.00
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Company Response

Thank you for the review Ted. We are lucky to have some great technicians and I pass along the comments to them. Enjoy your marble! Regards, Ron.

haidee
haidee
3 reviews Toronto, ON
10/10

sealing of marble counter top and back splash500

wonderful service. Andrew arrived punctually and was very professional and helpful.
He worked fast and methodically and when he left he cleaned up his workspace and my place was spotless
Highly recommend this company

Approximate cost of services:
$500.00
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Company Response

I will pass along your comments to him. Thank you for the feedback Haidee! All the best, Ron.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Marble Clinic

As a family owned and operated business, The Marble Clinic has over 30 years experience in the field of natural stone protection and restoration - and with that experience our highly knowledgeable staff is able to provide the best outcome for your natural stone. Specializing in the fields of protection, restoration as well as maintenance. Each project has individual needs and The Marble Clinics team of experts work to produce top quality results.

We offer the following services:

Marble Cleaning: Remove dirt and dust stuck in the stone surface or in the grout lines – this will not remove scratches or etching alone.

Wax Stripping: The use of wax and topical coatings can damage natural stone over time, and causes yellowing after short periods of heavy traffic; The Marble Clinic can remove topical coatings from any natural stone to prepare it for proper restoration and sealing techniques.

Stone Grinding: This is the most common restoration technique and will remove deep scratches, lippage, etching, white stun marks and yellowing. It is also used to remove epoxy from chip and crack repairs.

Marble Polishing: Through mechanical polishing methods, natural stone acquires a high lustre and reflects natural light – it therefore does not need topical coatings or wax to achieve a desired shine.

Marble Honing: Will remove minor etching on low lustre stone surfaces, and give the surface a clean uniform finish without the polished look.

Finish Alteration: The Marble Clinic can change the appearance of a natural stones finish; from honed to polished, polished to honed, and everything in-between.

Countertop Seam-Polishing: Visible counter top seams can be filled with epoxy based resins, ground and polished or honed to match the stone colour and virtually disappear.

Chip and Crack Repair: Chips and cracks in any natural stone can be filled with coloured epoxy resin and refinished to match the surrounding material.

Grout Cleaning and Sealing: Over time grout accumulates dirt and becomes quite dirty. Grout can be cleaned and sealed to improve the floors beauty and facilitate easier maintenance cleaning.

Grout Colouring: An easy way to change the look and feel of a tile floor.

Stone Sealing: All natural stone should be professionally cleaned and sealed to increase the longevity of the material and repel dark staining solutions.

Colour Enhancing: Using enhancing impregnators on flamed or textured material is an excellent way to protect your stone and bring it back to life.

Table Repair: Our expert technicians can repair most tables, mantals, fireplace’s, statues or fountains – so long as it is a relatively clean break.

Stone Maintenance: Specially formulated compounds used on an annual or semi-annual basis keep any surface in high traffic areas looking good year round.

CATEGORIES
Tile & Stone Contractors
PRODUCTS
Marble, Granite, Terrazzo, Limestone, Slate, Porcelain, Ceramic
SERVICES
Cleaning, Grinding, Polishing, Honing, Sealing, Maintenance, Restoration, Repair, Chipped or Broken Epoxy Repair
BRANDS
The Marble Clinic, GranQuartz, HMK
SPECIALITIES
Natural Stone Protection, Restoration and Maintenance
WEBSITE
https://marbleclinic.ca/
YEAR ESTABLISHED
1982
NUMBER OF EMPLOYEES
18
PAYMENT METHOD
Cash, Cheque, MasterCard, Visa
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$500.00
BONDED
Yes
WRITTEN CONTRACT
Yes
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