Bathroom Marble Floor refinish and Ceramic shower grout
The workers were pleasant and did not leave any mess. There was a call back to redo some minor work, they were responsive and stood behind their work.
I got 3 quotes they were the lowest. I've had this type of work done before and as a landlord I've done my share of tile and grout work as well as hired others to do it. The marble bathroom tile refinishing was ok, no wow factor, previous technicians removed the toilet to work, this time they left it in place which was an obstruction to the best job. The work in the shower was acceptable but a call back to redo the silicone was required. Again they were responsive to complaint. While the price was fixed in writing there was a request for additional payment which I declined and they relented.
There seamed to be a cycle of me complaining, their an excuse, then they fixed it. Good people, maybe not their best performance.
- Approximate cost of services:
- $750.00
- Company Response
Your feedback is greatly appreciated. Our technicians do try very hard not to have any reason to go back, but it does happen. That is why do we follow up the next day with a call. I am not sure of the job that you are mentioning, but this shows us that we also have room for improvement. Regards, Ron