The Marble Clinic

Tile & Stone Contractors
Mississauga ON L5C 2V6
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Reviews for The Marble Clinic

Average customer rating:
9.7 10 (208 reviews)

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David in Toronto
David in Toronto
0 reviews Toronto, ON
2/10

Disappointed

The service people were great - on-time and friendly. The results were disappointing. Water rings on marble kitchen counters were removed but new rings appeared within days. Protection seems non-existent. A small rust-coloured stain on a bathroom counter remained unchanged, despite being told it would be reduced but not eliminated. After a few weeks, our counters look the same as they did before the service.

Approximate cost of services:
$2,100.00
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Company Response

Thank you for your review David, We are diligent removing rings and stains while on site as we did before leaving your project. I'm sorry the marble polishing & sealing didn't hold up to your use a few weeks after the service. Per our discussion during the estimate, sealant doesn't change the nature of the stone and iron stains exist within the marble and don't go away with polishing.

Private User
Private User
Private User reviews Toronto, ON
10/10

Engineered Marble Restoration and Sealant

I was referred to The Marble Clinic via The Styled House (Facebook Group). My brand new engineered marble countertop bathroom vanity wasn’t sealed properly by the manufacturer and they advised that I find a professional to buff out any damage, polish it and put a sealant coat on it. Ron was very helpful and accepted the job without hesitation (another competing company declined the job because it was not natural marble).

I hired The Marble Clinic and was so happy with the result! Not only did they remove the water stains and apply a new protective top coat, but the contractor (Armando) offered to fix another cosmetic issue in my new bathroom- free of charge! He was so nice, and such a perfectionist- I’m very happy and avoided having to re-install a replacement countertop!

Approximate cost of services:
$500.00
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Company Response

Thank you so much for taking the time to review stone polishing in Toronto. It was a pleasure to work with you.

Mirka
Mirka
3 reviews Toronto, ON
10/10

Kitchen and bathroom marble restoration

Excellent professional job by Raul and Fernando. Shower cabin and floors look like new. Thank you

Approximate cost of services:
$1,650.00
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Company Response

Thank you so much for your review. It was a pleasure working with you. Thank you for your business.

Private User
Private User
Private User reviews Mississauga, ON
10/10

Great Job!!

Marble Clinic thank you so much for saving my floors! They came to restore the stone and grout. It came out looking great and brand new. The team that showed up were great and professional! They take pride in their work and it showed. I would recommend the marble clinic for anyone who needs maintenance on their natural stone.

Approximate cost of services:
$950.00
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Company Response

Thank you for your review, we appreciate your business and look forward to working with you again.

Grant
Grant
0 reviews Halton Hills, ON
10/10

Love our floors again!

Wow! What an amazing job. We installed 24" x 24" marble floors in a major addition/renovation about 5 years ago. Like a dummy, I never bothered to seal or protect the floor. In addition, with normal settling etc, several tiles cracked and because it is installed over a water-heated concrete bed, we were very afraid of replacing tiles. The Marble Clinic guys came in, cleaned, sealed, filled and repaired any cracks and then put an amazing finish back on the floor. We opted for high gloss because it was what we started with. We are so happy with our floors again.

Approximate cost of services:
$2,000.00
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Company Response

Thank you so much for taking the time to review us. It was a pleasure to work with you.

Sam in Mississauga
Sam in Mississauga
11 reviews Mississauga, ON
10/10

Floor Refinishing

We chose The Marble Clinic to do our job based on their excellent reviews. They didn't disappoint! The technicians are knowledgeable, hardworking, and did an excellent job communicating while onsite. After completion, the office followed up to make sure we were completely satisfied.
We will definitely use them again and recommend them to family and friends.

Approximate cost of services:
$1,700.00
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Company Response

Thank you so much Sam, we appreciate you taking the time to post a review.

Frank in Etobicoke
Frank in Etobicoke
1 review Toronto, ON
1/10

Marble Maintenance

What we paid them is not worth what we got. Some work agreed upon was not to our satisfaction or not done at all and they did not do proper clean-up afterwards. We will be going with somebody else in the future. Very frustrating dealing with them. Got sick and tired of hearing “Yeah, yeah we know” but apparently, they didn’t.

Approximate cost of services:
$1,243.00
1 of 1 people found this review helpful.
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Company Response

We are sorry you weren't happy with the service. Your phone call was answered promptly and an inspection was done within 2 business days. The technicians returned 48 hrs later to revisit the area of your concern. The scope of work was fulfilled. We've addressed your concerns with our team and thank you for your feedback

Cynthia
Cynthia
1 review Caledon, ON
10/10

Travertine marble floor restoratuon

Excellent and very professional. Would highly recommend. Our travertine marble foyer/kitchen area looks brand new. Paid great attention to detail and it looks like new. Will definitely use their service again. Thank you.

Approximate cost of services:
$2,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you Cynthia! We strive to make each and every customer happy. Thank you for taking the time to post a review:)

Private User
Private User
Private User reviews Toronto, ON
10/10

Restore marble vanities

Marble Clinic did an excellent job of restoring a badly stained and marked bathroom vanity. They were extremely polite, very safe and even did a few minor repairs to the vanity. I would highly recommend them.

Approximate cost of services:
$750.00
1 of 1 people found this review helpful.
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Company Response

Thank you so much fir the positive review on marble polishing. We appreciate your business.

Lejla from Oakville
Lejla from Oakville
3 reviews Oakville, ON
10/10

Marble countertop honing

Very professional job done honing my dark and very etched marble countertop. They were very helpful providing responses to my questions and then when they were at the site, they wanted to make sure I was pleased with the outcome before they leave. They cleaned up everything nicely upon finishing their job, and were very professional during the entire job. I would recommend them to others.

Approximate cost of services:
$750.00
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Company Response

We appreciate your positive feedback, thank you so much.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Marble Clinic

As a family owned and operated business, The Marble Clinic has over 30 years experience in the field of natural stone protection and restoration - and with that experience our highly knowledgeable staff is able to provide the best outcome for your natural stone. Specializing in the fields of protection, restoration as well as maintenance. Each project has individual needs and The Marble Clinics team of experts work to produce top quality results.

We offer the following services:

Marble Cleaning: Remove dirt and dust stuck in the stone surface or in the grout lines – this will not remove scratches or etching alone.

Wax Stripping: The use of wax and topical coatings can damage natural stone over time, and causes yellowing after short periods of heavy traffic; The Marble Clinic can remove topical coatings from any natural stone to prepare it for proper restoration and sealing techniques.

Stone Grinding: This is the most common restoration technique and will remove deep scratches, lippage, etching, white stun marks and yellowing. It is also used to remove epoxy from chip and crack repairs.

Marble Polishing: Through mechanical polishing methods, natural stone acquires a high lustre and reflects natural light – it therefore does not need topical coatings or wax to achieve a desired shine.

Marble Honing: Will remove minor etching on low lustre stone surfaces, and give the surface a clean uniform finish without the polished look.

Finish Alteration: The Marble Clinic can change the appearance of a natural stones finish; from honed to polished, polished to honed, and everything in-between.

Countertop Seam-Polishing: Visible counter top seams can be filled with epoxy based resins, ground and polished or honed to match the stone colour and virtually disappear.

Chip and Crack Repair: Chips and cracks in any natural stone can be filled with coloured epoxy resin and refinished to match the surrounding material.

Grout Cleaning and Sealing: Over time grout accumulates dirt and becomes quite dirty. Grout can be cleaned and sealed to improve the floors beauty and facilitate easier maintenance cleaning.

Grout Colouring: An easy way to change the look and feel of a tile floor.

Stone Sealing: All natural stone should be professionally cleaned and sealed to increase the longevity of the material and repel dark staining solutions.

Colour Enhancing: Using enhancing impregnators on flamed or textured material is an excellent way to protect your stone and bring it back to life.

Table Repair: Our expert technicians can repair most tables, mantals, fireplace’s, statues or fountains – so long as it is a relatively clean break.

Stone Maintenance: Specially formulated compounds used on an annual or semi-annual basis keep any surface in high traffic areas looking good year round.

CATEGORIES
Tile & Stone Contractors
PRODUCTS
Marble, Granite, Terrazzo, Limestone, Slate, Porcelain, Ceramic
SERVICES
Cleaning, Grinding, Polishing, Honing, Sealing, Maintenance, Restoration, Repair, Chipped or Broken Epoxy Repair
BRANDS
The Marble Clinic, GranQuartz, HMK
SPECIALITIES
Natural Stone Protection, Restoration and Maintenance
WEBSITE
https://marbleclinic.ca/
YEAR ESTABLISHED
1982
NUMBER OF EMPLOYEES
18
PAYMENT METHOD
Cash, Cheque, MasterCard, Visa
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$500.00
BONDED
Yes
WRITTEN CONTRACT
Yes
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