Joe The Appliance Guy

Our Samsung front load washer stopped mid-cycle with an "nd" error code. I looked up the error code online and found that it meant "no drain". I opened the washer door and, sure enough, the clothes in it were sitting in water and soaking wet. I took the clothes out and drained the water using the emergency drain hose (thank you Internet). One possible fix was to clean the drain pump filter (again, thank you Internet), which I did. But, unfortunately, that didn't solve the problem. It was time to call Joe. Joe put me in touch with his associate, Colin, who thought the problem was probably a faulty pump. Colin asked me to text him the model number of the washer so he could bring a new drain pump when he came to look at the washer. I did that and, sure enough, it was a faulty drain pump and Colin replaced it. The washer works perfectly now. All I can say is, if you are having trouble with appliances, call Joe. You will be happy you did.

This is the second time I have used Joe for a refrigerator repair - this time a different fridge. Joe initially did some remote troubleshooting to try to save me the service call, which was very thoughtful of him. Ultimately he sent his associate Colin to complete the troubleshooting and repair. Colin is super professional, knowledgeable and friendly. My 30-year-old fridge is now running flawlessly again and the repair cost was very reasonable. I can't say enough about Joe - he is the best if you need a fridge repair!

My refrigerator was not cooling properly, and so I called Joe and left a message. Joe called me back promptly and asked a few questions in order to do an assessment over the phone. He suggested that his associate, Colin, will be in touch. Colin called me shortly and went through a more detailed assessment and provided a few root cause scenarios along with approximate costs and effort to fix. I appreciate the friendly, honest and helpful advice provided by both Joe and Colin over the phone. They probably saved me from paying for an unnecessary service call. I will not hesitate to contact them again for any issues with any of my appliances. Thank you Joe and Colin!

Joe is amazing. He answered my email for service to repair my oven right away. He had the part and installed it within 24 hours. He has serviced my appliances in the past. Joe is very knowledgeable and tries to get you the best price. I would recommend him to anyone.

What a knowledgeable person. He had many tricks and tips. I thought our fridge was too old and not worth it, but here we are with it working again. Thanks Joe.

Our clothes dryer stopped heating and from long experience we knew to call Joe. It was a complicated repair involving an expensive part that had failed. Joe has been helping us for a great many years with all our appliance issues, and in every case he has been highly knowledgable which makes for an efficient, and hence cost effective, repair. Excellent service!

Joe went beyond the call of duty, during a snowstorm in Vaughan. He repaired my dishwasher and my wife was very happy. So I'm happy too.
I have used Joe for all my appliance repair for the last 15 years. Call him first before anyone else.

Sal. c.

Joe is amazing! Very friendly, efficient and honest! After calling another company and having a very unsatisfactory (and expensive) service visit, we thankfully found Joe. Joe came prepared to fix the issues we described over the phone. We called Joe in to repair a dishwasher and aa laundry center, both 10 years old. Joe was very honest with us about what was worth repairing, instead of just taking our money. He was able to fix the dishwasher in under 20 minutes and its working like brand new now. And I am happy not to have wasted money on fixing a 10 year old laundry centre!

Fridge stopped cooling overninght - we scrambled to find a technician in our area. Finally found Joe; immediately on the phone, I realized he was so much better than anyone else I spoke with: provided accurate and useful info. He dispatched one of his technician (Colin Tate) and Colin called back within an hour and was at our place within 2 hours. Colin was pleasant, polite & super professional. He fixed our fridge, even gave us some advice for maintenance to avoid future problems. A true and honest technician who really cares and knows how to do his job. No drama. No overpromises. No BS. Highly recommended.

Joe, arrived as arranged. Quickly dismantled the oven and identified the problem. He even had the part with him. Fixed in about 30 minutes. Also provided advice about another problem. Saves me a lot of trouble and money. Great service and a pleasant chat.