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My 2 year old furnace was experiencing trouble and failing with error code 13 and 33 this heating season, which required constant resetting of the furnace at least once a day. After contacting the original furnace installer, it was very obvious that he did not want to help, and so I contacted Craig, even though the furnace was not his responsibility, because my experience with a new AC installation in May was so positive. Craig came through and immediately responded with an email and call and we ran over some diagnostics over the phone and email. He sent someone from his team to look at the furnace the very next day, and it was discovered that a necessary setting was not turned on when the furnace was originally installed. The furnace has been working flawlessly since. Craig and his team provide excellent customer service and they have earned my trust. My interactions with Craig have always been positive, and he takes care of his clients. You'll be the first one I call for any future HVAC needs. Thank you so much Craig!

My refrigerator was not cooling properly, and so I called Joe and left a message. Joe called me back promptly and asked a few questions in order to do an assessment over the phone. He suggested that his associate, Colin, will be in touch. Colin called me shortly and went through a more detailed assessment and provided a few root cause scenarios along with approximate costs and effort to fix. I appreciate the friendly, honest and helpful advice provided by both Joe and Colin over the phone. They probably saved me from paying for an unnecessary service call. I will not hesitate to contact them again for any issues with any of my appliances. Thank you Joe and Colin!

Came home late on a Saturday night to discover that the furnace was not working. Called Max due to the number of good reviews and arranged for a diagnostic visit. He determined that the blower was dead. Instead of replacing the blower fan, I opted to replace the builder quality furnace with a Carrier. He and a colleague came by the very next day and did a professional and clean install. Thanks Max!

We discovered mushrooms growing from underneath one of our toilets, and Valentin came and cleaned out the growth and replaced the faulty wax ring that caused this. He also replaced two sink drains that were cracked. He was really friendly and made sure to tidy up after himself. He also took the time to provide advice on my Moen faucets. Will definitely use Valentin's services again and recommend to friends.

I called Canada's Restoration Services when I believed I had a moisture issue inside one or our second floor bathrooms. Alex came out to perform an inspection and assured me that the bathroom was dry and whatever moisture that had caused the fungal growth was now gone. Even still, he suggested that I call a plumber to physically check beneath the toilet and so the growth can be properly cleaned. While he was here, he also agreed to inspect parts of the basement where I suspected there may be water penetration. Again to my relief, Alex explained where the water stains came from and not to worry. I truly appreciated Alex's professional and honest assessment. I would not hesitate to call them again.

Roy came and cleared whatever it was that was blocking the drain. He put a camera down and discovered that the pipe was damaged and will have to be replaced by the builder. He was very courteous and professional, and he also answered all the questions that I had. To prevent his equipment from damaging or dirtying our mainfloor, he laid sheets down from our doorway to the basement. Highly recommended!