The refrigerator side of my 24 yr old Maytag side-by-side (RSD24A) had stopped cooling & there was frost buildup on the back wall of the freezer section. Joe (The Appliance Guy) quickly responded to my phonecall, turned up on time, easily identified & repaired the problem (a timer) for a reasonable fee. Very professional & friendly. I'd seen his 5 star rating on Homestars & am very glad I had him service my refrigerator instead of the booking offered by the 1-800 help line for Whirlpool (who now own Maytag) because: their call centre is located in the USA (not here in Canada); offers an 8 hour 'appointment window' requiring me to stay home a whole day; referred me to a Toronto repair service which has only a 1 star rating on Homestars; and suggested that since parts would be very hard to find for such an 'old' fridge, I might need to buy a new one (which -- coincidentally? -- the appliance repair service also sells... )
- Approximate cost of services:
- $226.00