Tender Touch Moving & Storage

We moved my boyfriend's parents from a 3 bedroom house in North York to a 2 bedroom condo in Woodbridge, and I have never had such a smooth, stress free moving experience in my life. From the beginning, Tender Touch offered superior customer service in every way. Even though we booked too late for a free consultation, Erika took the time to look at my list of items and provide me with an estimate for the move, which turned out to be very accurate. Maria answered my many questions, and both ladies consistently provided detailed information in a timely fashion.

On move day, Elvis, Justin and Gary were friendly, polite and hard working. They took great care with our things, and made sure they wrapped everything thoroughly, and put down floor mats. They also made sure they placed all items in the appropriate spots in the new place. They were professional + friendly throughout the entire experience, way to go guys!

I would highly recommend Tender Touch Moving to anyone who values attention to detail, and friendly, professional customer service! It is easy to see why they were the Best of '08!

Dale in Stouffville

After weeks of stress the day came and went smoothly. The team of Freddie, Carson, and Paul was great to work with. They braved the 3 flights of stairs from my old apartment like champions. I would and have already recommended them to friends and family.

I just wanted to say what a good job Tender Touch Movers did. Great guys & great service. They were right on time, very polite & very careful. Well done! Don't hesitate to give them a try. Cheers.

Several well known local movers did not even return my phone calls. I found Tender Touch on Homestars and was pleased with the results. Tender Touch was professional from the first call onward. The crew were careful and polite. My only criticism is that they should have recommended 4 men instead of 3. That would have made the move go more quickly and may have cost less.

From my first phone call to Tender Touch to the last signature/payment my experience was exceptional...The booking was professional and very courteous. The team was very clean, wrapped all funiture professionally , had amazing attitudes (which was the best part), and overall did an amazing job..!

Shout out to Dwight, Mike, and Winston for all the help..!

we booked Tender Touch on the recommendation of a friend, and the team they sent (Dwight, Elvis and were courteous, careful, professional, patient and good-humoured throughout a marathon move!

while prices were slightly higher than some other movers, the peace of mind and the outstanding job they did from start to finish was worth it.

This was the second time I've used Tender Touch Moving and Storage and we had a great experience again! The process is easy from start to finish - I had trouble submitting the estimate form so I e-mailed them and Maria responded immediately. She booked the move, responded to all of my questions and made sure that we were taken care of. On the day of the move, the movers showed up on time (five minutes early, even!) and did a phenomenal job. They were friendly, polite and efficient and one mover even gave us some advice on how to use one of the features in our new home.

I would absolutely refer Tender Touch to friends and family and we'll be using them for our next move. Fabulous!

We have moved 8 times in 12 years, and our experiences with moving companies have always been just so-so. We found Tender Touch through homestars.com and were sufficiently impressed by the reviews to call them for a quote. They were responsive in giving us a quote, and it was a very reasonable one. On the day, the crew showed up on time, and Elvis, the crew leader, was exceptionally professional in his explanations of how the move would progress. He directed his guys well, and was always cool, calm and courteous. Phil kept things cheerful with his banter; he also went out of his way to be extra helpful. We particularly appreciated his offer at the end of the move-in to help with moving any boxes or items of furniture that might not be in exactly the right place. They were very careful with all our items in terms of wrapping and handling, and they had more than enough supplies of blankets, floor protectors, etc to make this work.
Although we were initially very stressed out and apprehensive about the move, Elvis, Phil and Ian made this the smoothest move we have ever done to date. We would not hesitate to recommend them, and in fact already have done so to 2 friends who are moving later this year.

The guys who completed my job were very thorough and extremely careful with my belongings. They were also friendly and approachable, and made me feel secure. The office staff was also great when booking my move, and everything went off without a hitch. I wish I had used Tender Touch for my previous move! I will use only them in the future!

We had a really fabulous experience with the three person crew that Tender Touch sent to us to move our furniture into a storage unit while we have some renovations done on our house. The crew arrived on time, got set up to protect the floors in our house, wrapped and carefully moved every item, and were done in very good time. We had asked for someone to pack our art, and could not have asked for a more professional job. The three people we got were really great, and we would not hesitate to use this company again when we move back into our house.