Tender Touch Moving & Storage

Moving & Storage
Toronto ON M6M 2L7
Write a Review
Write a Review


HomeStars
Moving & Storage
Tender Touch Moving & Storage
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

83%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Tender Touch Moving & Storage

Average customer rating:
9.3 10 (335 reviews)

Sort by

Chip Pitfield from Toronto
Chip Pitfield from Toronto
5 reviews Toronto, ON
10/10

Best movers on the planet

These guys are simply the best weve used the big guys and they cant compare.

Approximate cost of services:
$5,000.00
0 of 1 people found this review helpful.
Was this review helpful?
RV, in Burlington
RV, in Burlington
0 reviews Oakville, ON
4/10

Moving out was fine, but lost many items when in storage & moving in

Homestar said my review did not match their criteria when I first posted it. Not sure what else they needed to rate this moving company. I sent the copy of moving bill, all details, my work email, list of items that were lost etc. but this moving company somehow did not get my review attached. If you end up hiring Tender Touch Moving company, make sure take photos of each open box, then close it, number it and take photo, make a list. Otherwise many items will go missing especially if you have moving in scheduled after some time and wherever they store your items may not have proper system in place. I even launched an insurance claim but the person incharge at the company resigned, and muly claim files went with him conveniently. That claim did not even result in anything. I left a review here but Homestar ended up removing it. I'm in law enforcement career since last 20 years, moved many times in last 2 decades and have not seen a moving company this careless.

Approximate cost of services:
$2,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Christina Mackenzie  in North York
Christina Mackenzie in North York
0 reviews Toronto, ON
10/10

Local move

We used these guys to move from our current house to a storage unit and then storage to our new unit a few weeks later. Maria was incredibly helpful and thorough from the moment we were quoted to the day the moves happened. The movers (Ozzie, Christian, Eddy and one other whose name I didn't catch) were very professional and efficient. They went above in beyond and never once complained about moving in the scorching heat. We will definitely use them again in the future.

Approximate cost of services:
$2,000.00
Was this review helpful?
Company Response

Hi Christina,

So happy we were able to help your parents with their moves and you were so awesome in assisting them while they were on vacation. Its always our pleasure to help our clients and try to make it as stress free as we can and the crews thank you and your parents too :)

Ian in Brampton
Ian in Brampton
1 review New Tecumseth, ON
10/10

Helpful Movers

I used Tender Touch for my move a little bit ago.. They were great! even the keys to my new house were delayed by hours and the actual movers totally understood as well as the staff at the office. Huge shout out to Maria that made a very stressful day go smooth! I would highly recommend !

Approximate cost of services:
$2,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hi Ian thank you for the kind words and we are always here to help you transition into your new home :)

c.alao267
c.alao267
1 review Toronto, ON
10/10

Service

The Movers were punctual, polite and very efficient. I was very pleased with the service of this company, the movers and staff at the office. Thanks very much for such a great, smooth, stress-free moving experience.

Approximate cost of services:
$1,400.00
Was this review helpful?
Company Response

Thank you for your kind words as we truly appreciate them and your business! We hope you are all settled into your new home. Many thanks from all of us at Tender Touch Moving :)

Mark
Mark
3 reviews Toronto, ON
10/10

Full house move

It was great right from the start. The booking office were great and acomidated a change in move time. The movers were great and efficient and very pleasant to work with. In previous moves I always helped but this time is was a break for my back thanks to the quick and efficient work. Would definitely recommend Tender Touch Movers to any one who need to move there home.

Approximate cost of services:
$3,000.00
0 of 1 people found this review helpful.
Was this review helpful?
Company Response

We are always happy to accommodate our clients at anytime and it has been my pleasure to have personally helped you with your move coordination :)

AK
AK
1 review Portland, OR
10/10

Moving

I am very happy with the professional moving and packing services provided for moving a 4 bedroom house. On time and they came a bit under than what originally estimated. I would highly recommend.

Approximate cost of services:
$7,000.00
Was this review helpful?
Company Response

So happy to hear all services went well and in the end you saved money which is always a bonus! Enjoy your new home and thank you for trusting in us :)

Luke W.
Luke W.
4 reviews Toronto, ON
10/10

Moving

Very professional movers. Have used before, will use again. Had an elevator conflict moving into an apartment, but they worked with the situation and the other movers and were able to get us moved in.

Approximate cost of services:
$2,500.00
Was this review helpful?
Company Response

Thank you Luke we always appreciate your feedback and business :)

Carolyn
Carolyn
1 review Toronto, ON
10/10

Moved house

The guys were very quick and packed everything carefully. Nothing ended up broken or damaged in any way.

Approximate cost of services:
$2,500.00
Was this review helpful?
Company Response

Hi Carolyn,
This is great news to know that all items made it safely! Hope you enjoy your new home and city.

adamwr
adamwr
1 review Toronto, ON
10/10

Moving

From start to finish, I had an absolutely incredible experience. The guys were awesome, professional, and very friendly. They clearly take pride in what they do and care about the items they move. Truly movers and a company I feel I can trust.

I can't recommend them enough and will certainly use them again when I need help moving. What are you waiting for? Call Maria and book them for your move!

Approximate cost of services:
$800.00
Was this review helpful?
Company Response

We are very thankful for your kind words regarding our crew, company and of course Maria who is exceptional with her service to our clients. Enjoy your new home.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Tender Touch Moving & Storage

Whether you're moving to Vancouver, Calgary, Edmonton or around the corner, Tender Touch Moving & Storage of Toronto has been rated #1 in customer satisfaction for almost 20 years. Tender Touch Moving is the top moving company in any market near Toronto. We are rated "A" with the Better Business Bureau and are Certified Mover with the Canadian Association of Movers.

We sell packing supplies, boxes, paper, tape for all your self packing needs. Free delivery!

Services include, local moving, long distance/cross country moving across Canada, packing needs & unpacking, hoisting, piano moving, crating items, storage and commercial moves.

Tender Touch Moving also offers free in home estimates/consultation.

All of our trucks are full equipped and our staff is in uniform and friendly.

Give us a call today @ 416-654-4994

CATEGORIES
Moving & Storage
PRODUCTS
Full line of packing supplies available to be delivered to your home. .
SERVICES
Local, Long Haul, National and International Moving for Home, Office and Commercial Moves.
BRANDS
Van Line assocations: Great Canadian Van Lines & Arpin Van Lines
SPECIALITIES
Piano, Hoisting, Crating, Packing, High Value Products, Antiques
WEBSITE
http://www.tendertouchmoving.com
YEAR ESTABLISHED
1989
NUMBER OF EMPLOYEES
40
PAYMENT METHOD
Visa, MasterCard and Cash
LICENSES
Fully Liscenced
MEMBERSHIPS
Canadian Association of Movers: Certified Mover, Better Business Bureau: Reliability Program
LIABILITY INSURANCE
Yes
DIPLOMAS
All employees are constatnly trained from the office staff to the foreman on the job to ensure you a
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
5 hours includes travel time
BONDED
Yes
PROJECT RATE
Rates vary during the month and depend on the season. Please call us for a no obligation estimate
WRITTEN CONTRACT
Yes
WARRANTY TERMS
We honor the terms of our contract and our assocation obligations.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.