Tender Touch Moving & Storage

I really did my online research when I was choosing a moving company. I got at least ten different quotes and read as many reviews online as possible. Tender Touch had the best reviews so I went with them. Best decision I could have made. This move went so smoothly words cant do it justice. I had two locations to pick up from- storage locker and my family residence. I was so impressed with the professionalism and level of experience both my movers demonstrated. I felt like I was in great hands from the get go and Phil and Wayne saw to all my things as if they were their own. My mother can be more than neurotic when it comes to her home- so much so that I warned them so they didnt get offended if she was breathing down their necks- she's particular about her home. My mother instantly relaxed when she saw the level of professionalism they both exuded. When they put the runners down so as to not dirty any floors or carpets, my mother was visibly calmer. I think she was the real judge because she didnt get stressed out at all- she was actually calm. Phil is so personable, you can only hope you get him- however I'm equally confident that Tender Touch only delivers great movers. All my stuff was safely delivered on the moving date- in the morning as we had agreed. I was flexible on my moving date pick-up date which allowed for me to negotiate a bit on the price- and they did have to move the date up one day- but they called me two days in advance to let me know. Great communication between dispatcher and office as well. Great friendly customer service on the phone with Erika as well. Nothing was broken or scratched on delivery. It helps if you pack your stuff properly- but all my fragile mirrors- one which is 3.3" X 4.5" and frameless- arrived in perfect condition. Phil is excellent at making judgment calls and I am still so grateful I had such an amazing experience. Price wise- they might range on the higher side- I managed to get a flat rate because they were gonna be near montreal anyway and I was flexible on my moving date- but you do get what you pay for- they are among the best if not the best. They wrapped all my furniture in the appropriate blankets and covers. They unwrapped everything as well and took all the extra packaging with them. My living room looked lived in as soon as they walked out the door- you cant ask for better than that. Two huge thumbs up. Also- word of advice- dont be fooled when you see a mover that's on the smaller/older side- both Wayne and Wade are small framed, wiry older guys- and they were both amazing. Seeing two big brawny guys doesnt mean you're gonna have good movers. This company deserves all its accolades thus far.